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Senior Account Manager (NSP/CDW)

Arizona ; Lincolnshire, IL

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations.  Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.  Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment.  Join us and become a part of a company that is shaping the future of technology.  At LG, we strive to make Life Good for Everyone.  

Where Your Work Makes Life Good

What we can offer:

At LG, we believe work should make life better,  full of possibility, growth, and experiences that inspire. That’s why we design a crafted employee experience built around professional development, well-being, and a vibrant internal community that champions your success.

Here, you’ll find an environment where you can be your best—supported, encouraged, and empowered. We welcome bold ideas, celebrate creativity, and reward exceptional performance with industry-leading benefits and opportunities across our global business.

Your career grows when you do. And at LG, Life’s Good when you’re part of a team that helps you thrive.  Come join us!

THE OPPORTUNITY

LG is seeking a Senior Account Manager (CDW) to help drive the future of our business. This role is all about leading with vision, building trusted relationships, and creating growth that lasts.

You will shape the sales strategy, strengthen our presence with CDW and NSP partners, and represent LG in high-impact customer and executive engagements. As a leader, you’ll guide account managers, champion collaboration, and ensure our partners experience the best of what LG delivers.

This is a national role with 70% travel.
Home-office based candidates in any major metro near an airport are welcome.

QUALIFICATIONS:

  • Education: Bachelor’s degree in Business, Marketing, Sales, or related field
  • Experience:
    • 5+ years in sales, account management, or business development in technology, ProAV, or IT
    • 10+ years in sales leadership or team management
  • NSP Expertise: Proven track record driving revenue through NSPs, channel partners, and enterprise accounts
  • Executive Engagement: Strong executive presence; confident working with C-suite leaders
  • Sales Acumen: Skilled in forecasting, pipeline management, and closing complex deals
  • Analytical Skills: Ability to turn data into strategy
  • Technical Knowledge: Understanding of display technologies (LCD, LED), networking, video conferencing, PC/firmware; familiarity with LG products preferred
  • Tools: Proficient in CRM platforms, Microsoft Office (Excel, PowerPoint), and sales reporting tools

HOW YOU’LL MAKE LIFE GOOD AT LG

Client Relationship Management

  • Build strong, lasting relationships with CDW accounts rooted in trust and partnership.
  • Serve as the primary contact for all inquiries and escalations.
  • Understand client goals and act as a strategic advisor.
  • Lead regular performance and planning sessions to identify opportunities and deliver value.

Sales Strategy & Planning

  • Create and execute growth strategies for your CDW accounts.
  • Identify new sales opportunities and innovative ways to increase market impact.
  • Define growth objectives and tailor strategies to maximize NSP partner success.
  • Guide account managers on sales initiatives and promotional campaigns.
  • Lead account mapping with sales teams, NSP partners, and end customers to strengthen alignment and increase revenue.

Project Management & Coordination

  • Ensure flawless delivery of LG products and services.
  • Partner with internal teams for seamless execution and timely issue resolution.
  • Stay deeply informed on account deadlines, metrics, and expectations.

NSP Partner Management & Business Development

  • Strengthen relationships with NSP partners, including C-suite connections.
  • Build joint go-to-market plans and growth initiatives.
  • Lead negotiations, pricing, and incentive program development.
  • Conduct business reviews to track performance and drive continuous improvement.

Sales Forecasting, Analytics & Reporting

  • Own the NSP pipeline, forecasting accuracy, and business reporting.
  • Deliver clear, compelling performance presentations to clients and leadership.
  • Track KPIs and ensure goals are met.
  • Analyze market trends and competitive movement to adjust strategy.

Cross-Functional Collaboration

  • Partner with LG marketing, product, and operations teams for maximum impact.
  • Support product launches, promotional activities, and sales enablement programs.
  • Work with business managers, finance, and supply chain for pricing and planning.

Client Retention & Satisfaction

  • Address client needs quickly and effectively.
  • Proactively strengthen relationships to prevent churn.
  • Gather client feedback to fuel innovation and elevate experiences.

Training & Enablement

  • Ensure NSP teams are equipped with the knowledge and tools to excel.
  • Lead workshops, training sessions, and knowledge-sharing programs.
  • Coach and mentor team members to support growth and future leadership.

PAY TRANSPARENCY:

The salary range provided is intended to display the value of the company's base pay compensation for this position. Salary is dependent on a multitude of factors, including but not limited to the physical worksite location, the geographic market of that location, candidate's skill set, level of experience, education, and internal peer compensation comparisons among other potential factors.

Recruiting Range

$100,000 - $140,000 USD

Benefits Offered Full-Time Employees:

  • No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
  • Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
  • Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.  
  • Performance based Short-Term Incentives (varies by role).
  • Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
  • Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
  • Group Rate Life and Disability Insurance.

Benefits Offered Temporary/Contractors:  

  • Eligible for the relevant benefit programs offered through our partner agencies.

Privacy Notice to California Applicants

At LG, we aspire to empower people and celebrate differences because we believe diversity will create the unexpected. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Consistent with our commitment to providing equal opportunity and embracing diversity, LG has implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics.

In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.

 

 

 

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