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Staff Engineer Product Support - Chiller HVACR

Alpharetta, GA

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations.  Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.  Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment.  Join us and become a part of a company that is shaping the future of technology.  At LG, we strive to make Life Good for Everyone.  

What we can offer:

A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.

The Opportunity: 

  • Position Overview:
    The Staff Engineer, Product Support, will manage and support the chiller product line, including scroll, screw, and centrifugal chillers. This role requires cross-functional collaboration to ensure timely product launch and alignment with North American market needs. The position also involves product performance evaluation, technical documentation review, and providing engineering insights to improve product design and performance.

    Key Responsibilities:

    Product Support and Application:

    • Identify strategic product needs and work with Product Management to define product requirements.
    • Collaborate cross-functionally with sales, manufacturing, and program managers to ensure timely product launches following the NPI process.
    • Work closely with the project team to ensure sound engineering principles are applied in product design, benchmarking against competitors for performance improvement.
    • Develop application scenarios and technical requirements to support business cases.
    • Review product designs to ensure alignment with code  requirements and support competitive product strategies.
    • Support product compliance with industry standards, including DOE, AHRI, UL, and building codes.

    Product Applications and Knowledge Transfer:

    • Provide application support for hot water and chilled water products.
    • Create training materials and deliver product/application training to LG sales teams and representatives.
    • Collaborate with sales teams and reps to address application challenges and ensure accurate product application.
    • Collaborate with product support engineers on technical reviews for new and existing products.
    •  
    • Work with operations teams to ensure effective aftermarket support.

    Industry and Market Awareness:

    • Monitor industry developments and competitive products to align product strategies.
    • Stay informed of regulatory changes and evolving industry standards to ensure compliance.

    Qualifications: 

    • Bachelor of Science in Mechanical Engineering, Electrical Engineering or equivalent.
    • Minimum  7 years’ experience in US commercial chilled water industry, or relevant commercial HVAC experience.
    • Experience in the following would be a plus: HVAC chilled water systems, facilities engineering, data centers, hydronics, piping and wiring schematics,
    • Technical product applications support.
    • Successful history of interaction with factory R&D teams.

#LI-GJ1

Recruiting Range

$99,000 - $108,000 USD

Benefits Offered Full-Time Employees:

  • No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
  • Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
  • Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.  
  • Performance based Short-Term Incentives (varies by role).
  • Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
  • Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
  • Group Rate Life and Disability Insurance.

Benefits Offered Temporary/Contractors:  

  • Eligible for the relevant benefit programs offered through our partner agencies.

Privacy Notice to California Applicants

At LG, we aspire to empower people and celebrate differences because we believe diversity will create the unexpected. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Consistent with our commitment to providing equal opportunity and embracing diversity, LG has implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics.

In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.

 

 

 

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