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Senior Applications Engineer

Alpharetta, GA

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations.  Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.  Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment.  Join us and become a part of a company that is shaping the future of technology.  At LG, we strive to make Life Good for Everyone.  

Why Join LG?

At LG, we offer a thoughtfully designed employee experience that fosters professional growth, prioritizes health and well-being, and builds a strong internal community—setting you up for long-term success.

You’ll work in an environment that empowers colleagues to demonstrate their capabilities, focus on meaningful work, and create real value. LG encourages creative and individual approaches to challenges, with a strong emphasis on performance, skill development, and equal, merit-based opportunity. We want our colleagues to grow alongside our global business, which is why we reward exceptional performance and offer industry-leading benefits.

Come grow with us.

Why Join This Team?

This is a pivotal role within LG’s Product Support Engineering team—ideal for a motivated engineer who thrives in a high-performance, solution-driven culture. You’ll work at the intersection of pre-sales engineering, product launch, and customer engagement, collaborating closely with Sales, U.S. R&D, HQ R&D, Product Planning, and Operations.

As a key contributor, you will:

  • Directly influence the development and successful launch of LG products
  • Support sales growth by strengthening product and technical knowledge across teams
  • Enhance LG’s ability to win competitive deals and deliver high-value solutions

If you’re dedicated to HVAC, motivated to learn, and enjoy supporting others through technical expertise, this team offers an environment where you can thrive. The only “long hours” here are spent sharpening your skills and staying ahead of evolving products and technologies—whether you aspire to grow into future roles or simply excel as a technical expert.

The Opportunity: 

The Senior Applications Engineer within the Product Support Engineering team provides advanced engineering support for the proper application of LG Residential and Commercial air-cooled products, as well as OA and DOAS solutions, within the U.S. market.

This role partners closely with Sales, Operations, and Marketing across the U.S. CAC organization to deliver a unified message to customers while driving sales performance and market share growth.

Key Responsibilities

  • Provide advanced pre- and post-sales engineering support to LG staff and customers for the proper application of LG Residential, Commercial air-cooled, and OA/DOAS products.
  • Independently lead the creation and maintenance of application presentations, technical documents, and tools used by internal teams and customers.
  • Proactively identify missing or incomplete product data and independently resolve gaps by delivering accurate, timely information.
  • Mentor and support Product Support Engineering team members, providing guidance on daily activities and career development.
  • Collaborate with LG sales teams and Rep/Distributor partners on projects involving unique or complex application designs using LG products.
  • Serve as a Subject Matter Expert (SME) by reviewing R&D data for New Product Introductions (NPIs), developing technical content, and validating materials prior to release to Technical Writing, Marketing, and Operations.
  • Conduct technical training sessions and seminars for LG employees and customers on new and existing products.
  • Partner with Sales to identify opportunities and develop strategies that expand application knowledge and support revenue growth.
  • Support the creation and review of catalogs, brochures, submittals, guide specifications, engineering manuals, presentations, and related materials.
  • Assist with marketing and industry events to position LG products as preferred solutions in the marketplace.
  • Monitor and track industry standards and trends (ASHRAE, AHRI, DOE, EPA, and others), developing strategies to ensure product and system alignment.
  • Collaborate with Product Line Management to support development needs for existing and new products, including contributing to business cases informed by market demand and customer feedback.

 

Qualifications:

  • Bachelor of Science in ME, EE or equivalent work experience
  • 7 years experience in HVAC design or applied commercial heating & air conditioning industry
  • Experience in the following would be a plus
  • Technical product application support experience
  • Experience interacting with factory R&D teams
  • NPI: product definition, product/feature prioritization, product details/operation, strategic application and positioning
  • Experience with VRF HVAC systems a plus
  • Travel when necessary

#LI-GJ1

Recruiting Range

$90,000 - $120,000 USD

Benefits Offered Full-Time Employees:

  • No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
  • Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
  • Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.  
  • Performance based Short-Term Incentives (varies by role).
  • Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
  • Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
  • Group Rate Life and Disability Insurance.

Benefits Offered Temporary/Contractors:  

  • Eligible for the relevant benefit programs offered through our partner agencies.

Privacy Notice to California Applicants

Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.

At LG, we aspire to empower people and celebrate differences because we believe diversity will create the unexpected. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Consistent with our commitment to providing equal opportunity and embracing diversity, LG has implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics.

In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.

 

 

 

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