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Principal Technical Product Manager II

Remote, USA; Remote, Canada

About Life360

Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app and Tile tracking devices empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 77 million monthly active users (MAU), as of November 2024,  across more than 170 countries. 

Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends that basically are family). 

Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com.

Life360 is a Remote First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US and Canada) regardless of any specified location above. 

About The Team

The Horizons team at Life360 is responsible for building and scaling the core platform that powers the experience for millions of families worldwide. We focus on creating resilient, scalable systems and services that enable seamless coordination for everyday life. As a key part of this team, you’ll work on expanding and evolving our platform capabilities, ensuring Life360 continues to innovate while supporting the ever-growing number of users and devices. The Horizons team plays a critical role in driving the technical strategy behind new product offerings, platform infrastructure, and a comprehensive developer platform with both internal and external partners and developer ecosystems.

About the Job

We’re looking for a Technical Principal Product Manager, II,  Horizons with a strong technical background to join our Life360 Horizons team. In this high level IC role, you’ll contribute to the definition and implementation of the future vision of the Life360 platform. Your primary goal will be to ensure the Life360 platform is scalable, resilient, and optimized for developers, while driving the creation of platform services that deliver meaningful value for our 70 million members. You’ll define the technical strategy for the platform, focusing on critical systems such as identity management, infrastructure, integration capabilities and building a developer ecosystem, enabling innovative features and enhancing the overall developer experience.

The US based salary range for this position is $215,000 to $275,000. The Canadian based salary range is 210,000 to 270,000 CAD. We take into consideration an individual's background and experience in determining final salary- therefore, base pay offered may vary considerably depending on geographic location, job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits, as well as equity.

What You’ll Do

  • Customer-Centric Approach: Use a deep understanding of our customers wants and needs combined with extreme attention to detail to deliver a world-class platform that is adopted by developers and pushes the customer experience and the business forward. 
  • Product Execution: Have extremely high agency and do what it takes to ensure product changes land in the hands of our members quickly and at high quality. 
  • Technical Strategy: Influence and drive the product roadmap for platform services such as identity management and infrastructure, balancing immediate needs with long-term scalability and performance goals
  • Engineering Partnership: Collaborate closely with embedded engineering teams working on platform initiatives to deliver scalable and reliable solutions that allow developers to meet user needs.
  • Product Ownership: Work on a cross-functional team that’s responsible for creating a first-class platform experience. Foster a culture of innovation, collaboration, and continuous improvement within the team.
  • Team Catalyst: Work with Engineering and Design and act as an accelerator to bring new experiences to customers faster and ensure we develop feature platforms that are easily extended and expanded to new use cases.
  • Systems Thinker: Think about and understand the systems that power complex software and see how a symphony of systems working together create the experience an end user will have. Additionally, think about features beyond user value and how they can be created as systems working in concert with what already exists today.
  • Data-Informed: Define the success criteria for initiatives, using opportunity sizing to prioritize initiatives and understand how audiences are responding to the experiences created for them. Leverage data and analytics to prioritize initiatives, measure success, and inform future platform development. Use data to understand how platform changes impact user experience and business metrics.

 

What We’re Looking For

  • Bachelor's degree
  • Experience: 8+ years of product management experience, with at least 3 years focusing on platform, identity management, infrastructure, or similar technical initiatives. 
  • Experience managing large-scale consumer-facing platforms with over 10 million monthly active users
  • Technical Background: Strong technical background with the ability to understand complex engineering concepts and communicate them effectively to both technical and non-technical stakeholders.
  • Engineering Collaboration: Proven track record of partnering closely with engineering teams to deliver platform solutions that are adopted by developers and  enhance user experiences.
  • Platform Expertise: Deep understanding of platform services such as identity management, infrastructure, or related systems. Experience in defining and executing platform strategies that support scalable and reliable products.
  • Data-Oriented: Experience in leveraging data and analytics to drive decision-making, prioritize initiatives, and measure success. Understanding of the limitations of data and the ability to make informed decisions with incomplete information.
  • Proven excellence in defining a winning product strategy and driving its tactical execution. Bonus for having done so in complex consumer experiences.
  • You naturally gravitate to risk taking and big swings and are comfortable making decisions with incomplete information.
  • Experience in effectively working with multiple teams for collaboration and company-wide project delivery.
  • Time management skills and ability to prioritize independently.
  • Personifies our values: Be a good person; Be direct, with respect; Members before metrics; High intensity, high impact.

Our Benefits

  • Competitive pay and benefits
  • Medical, dental, vision, life and disability insurance plans (100% paid for employees)
  • 401(k) plan with company matching program
  • Mental Wellness Program & Employee Assistance Program (EAP) for mental well being
  • Flexible PTO, 13 company wide days off throughout the year
  • Winter and Summer Week-long Synchronized Company Shutdowns
  • Learning & Development programs
  • Equipment, tools, and reimbursement support for a productive remote environment
  • Free Life360 Platinum Membership for your preferred circle
  • Free Tile Products

Life360 Values

Our company’s mission driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference 

  • Be a Good Person - We have a team of high integrity people you can trust. 
  • Be Direct With Respect - We communicate directly, even when it’s hard.
  • Members Before Metrics - We focus on building an exceptional experience for families. 
  • High Intensity, High Impact - We do whatever it takes to get the job done. 

Our Commitment to Diversity

We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.

We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.  

We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. Even if you don’t meet 100% of the below qualifications, you should still seriously consider applying!

 

#LI-Remote

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