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Parts Associate I
Savannah, Georgia
The Parts Associate I is primarily responsible for warehouse duties including shipping, receiving, stocking, and parts look-up. This position performs general warehouse duties, such as loading and unloading trucks, making deliveries, and housekeeping in the warehouse. The Parts Associate I works closely with Lift Power technicians and assists with other Parts Department duties as needed.
Primary Duties and Responsibilities
- Load and unload trucks at the docks; assist in putting up parts stock orders
- Stage and process new tire pallet for pressing vendor – match hubs with new tires.
- Check in received parts and ship requested parts to the appropriate location
- Handle technician calls, walk up inquiries, email requests and inquiries
- Check all parts order packages for quantity and visual confirmation
- Properly handle vendor packing slips and PO receipts to ensure they are properly processed
- Locate and pull parts for service, shop, and parts orders; stage orders as needed
- Pull replenishment for consignment customers and technician vans and stage in lockers or for delivery
- Check in cores and initiate returns to the correct vendor
- Handle all paperwork and process steps associated with shipping and receiving
- Keep warehouse cleaned and organized
- Follow safety and warehouse policies and protocols; perform building inspection including checking fire extinguishers
- Observe all safety procedures including safe vehicle operation and proper disposal of hazardous waste
- Maintain inventory on stock associated with parts warehouse shipping and receiving
- Assist with inventories on vans, consignments, and annual branches.
- Assist with parts deliveries, customer assistance, and other Parts Department duties, as needed.
Education and Experience Requirements:
- High School Diploma, or equivalent
- Microsoft Office applications experience preferred
- Mechanical ability preferred
- Forklift experience preferred
Skills Required:
- Customer Service – ability to provide a high level of service to customers, building relationships, and acting as an internal company advocate
- Team Orientation & Interpersonal – ability to develop and maintain collaborative relationships with all levels within, and external to, the organization
- Communication – ability to effectively express self verbally and in writing with co-workers, customers, vendors, and managers
- Organization & Time Management – ability to work independently with minimal supervision in planning and organizing schedule to complete actions within established deadlines; ability to handle multiple priorities with strong attention to detail
- Systems & Software – proficient knowledge of Microsoft Office software applications
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