Back to jobs
New

Business Analyst

Washington, D.C.

 

LightFeather is seeking a dynamic and detail-oriented Business Analyst to join our team, supporting business operations and enterprise-level projects. The ideal candidate will bring a blend of project management expertise, administrative acumen, and strong customer service skills, ensuring smooth onboarding and offboarding processes, effective communication, and operational efficiency.

This role provides the opportunity to work on impactful, high-visibility projects within a collaborative environment. You’ll help streamline operations, enhance efficiency, and contribute to an organization that values innovation, agility, and professionalism.

Location: On-site, 5 days/week in Washington, DC 20036
Job Type: Full-time
Citizenship: U.S. Citizenship Required
Clearance Requirement: Active Secret or Top Secret Security Clearance

 

Key Responsibilities:

  • Coordinate and manage project tasks, timelines, and deliverables to ensure successful completion.
  •  Serve as a liaison between the Product Lead Enterprise Computing Office and key stakeholders, providing status reports, addressing task requests, and driving new initiatives.
  • Maintain and update personnel tracking for all personnel, ensuring all training and certifications remain current.
  • Develop, refine, and maintain Standard Operating Procedures (SOPs) for onboarding and quarterly reaffirmation processes.
  • Lead the design and implementation of automated workflows for onboarding, offboarding, and quarterly reaffirmations.
  • Support the Program Management Office by assisting the Program Manager with administrative tasks, including scheduling, reporting, and record-keeping.
  • Administer and manage Jira and other Atlassian suite tools, ensuring projects remain well-documented and transparent.
  • Communicate effectively with team members, leadership, and external stakeholders, delivering polished talking points and briefings as needed.
  • Leverage ServiceNow and Microsoft Office applications to streamline reporting, tracking, and project oversight.
  • Conduct meeting coordination, facilitating productive discussions and ensuring timely follow-ups.

Required Qualifications and Skills:

  • US Citizenship.
  • Active Top Secret clearance.
  • Solid background in business operations and executive-level office administration.
  • Demonstrated expertise in onboarding, offboarding, and training processes.
  • Strong oral and written communication skills, capable of drafting concise reports, talking points, and briefings.
  • Proven experience as a federal contractor, with a commitment to delivering exceptional customer service.
  • Skilled in Microsoft Office applications, Cloud Environments, and ServiceNow platform usage.
  • Knowledgeable in management and compliance tracking.
  • Proven ability to manage multiple priorities and maintain organized, detailed documentation.
  • Must be able to work on-site (5 days/week) in Washington, DC.

Preferred:

  • Certified Scrum Master (CSM) or equivalent certification.
  • Experience with Agile methodologies, including a strong understanding of Scrum and project management best practices.
  • Experience managing and administering Atlassian suite tools, including Jira.
  • Experience developing automated solutions for onboarding and reaffirmation processes.
  • Familiarity with federal regulations and guidelines for contractor personnel onboarding and training.
  • Prior experience supporting enterprise-level computing initiatives.

Why Join LightFeather?
You'll be part of a team dedicated to meaningful impact, working on solutions that address mission-critical needs. Experience variety, fulfillment, and the opportunity to work with some of the best in the industry. We are committed to fostering a diverse and inclusive environment where everyone is valued and respected.

Create a Job Alert

Interested in building your career at LIGHTFEATHER IO LLC? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Education

Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in LIGHTFEATHER IO LLC’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.