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Software Engineering Manager

Hybrid in Burlington/Wilmington, Massachusetts

About LightForce Orthodontics

LightForce Orthodontics is a 3D printing technology company focused on the orthodontic space. Our digital platform empowers orthodontists with fully customized, 3D-printed tooth-moving tools. In 2019, we launched their first product - the world’s only, fully customized 3D printed bracket system and digital treatment software. We are proud to be one of the fastest growing companies in the industry. Learn more at www.lightforceortho.com/

Position Overview

We are seeking an experienced Software Engineering Manager to lead and grow our engineering teams responsible for both our manufacturing systems and customer-facing applications. This role will work closely with our Product Management teams to deliver high-quality software solutions that power our advanced manufacturing processes and enhance our customer experience.

Essential Duties and Responsibilities

  • Collaborate with Product Management to translate product requirements into technical solutions and delivery plans
  • Drive technical excellence through code reviews, architecture discussions, and best practices
  • Manage development and maintenance of factory control systems, manufacturing station tooling, and machine automation interfaces
  • Oversee customer portal development, including billing systems, user administration, and service integration platforms
  • Build and maintain high-performing engineering teams through recruitment, mentoring, and professional development
  • Balance technical debt management with new feature development while maintaining system stability
  • Implement and refine agile development practices across distributed teams

Technical Focus Areas

Manufacturing Systems:

  • Factory automation and control systems
  • Process optimization and monitoring tools
  • Integration with 3D printing and CAD/CAM systems
  • Real-time production tracking and quality control

Customer Portal:

  • Account management and billing systems
  • User authentication and authorization
  • Service request management
  • Data analytics and reporting
  • Third-party integrations

Leadership Responsibilities

  • Manage and mentor a team of 10-15 software engineers
  • Drive technical strategy and architecture decisions
  • Collaborate with Product Management to define and execute roadmaps
  • Establish engineering best practices and development standards
  • Lead sprint planning, retrospectives, and technical reviews
  • Provide regular feedback and career development opportunities
  • Manage team performance and delivery expectations

Required Qualifications

  • Bachelor's degree in Computer Science, Software Engineering, or related field
  • 8+ years of software development experience
  • 3+ years of engineering management experience
  • Experience with manufacturing systems, automation, or medical device software
  • Strong background in developing scalable, enterprise-level applications
  • Experience with distributed systems and microservices architecture
  • Knowledge of agile methodologies and project management
  • Experience working with cross-functional teams and stakeholders
  • Strong communication and leadership skills

Preferred Qualifications

  • Experience with CAD/CAM systems or 3D printing technologies
  • Background in medical device software development
  • Knowledge of FDA regulations and compliance requirements
  • Experience with cloud infrastructure and DevOps practices
  • Familiarity with manufacturing execution systems (MES)
  • Experience managing distributed engineering teams

Technical Skills

  • Proficiency in modern programming languages (e.g., Javascript / Typescript, C++)
  • Experience with manufacturing automation protocols and interfaces
  • Knowledge of database systems and data modeling
  • Understanding of REST APIs and service integration patterns
  • Experience with cloud platforms (AWS (preferred), Azure, or GCP)
  • Familiarity with CI/CD pipelines and DevOps practices

Physical Demands 

  • While performing the duties of this job, the individual is regularly required to sit or stand, use hands, reach with hands and arms, see, listen, and speak
  • Requires the ability to view and reliably identify small (< 1 mm), low-contrast features on parts/components
  • Requires work activities with production chemicals, adhesives and epoxies, using required personal protective equipment

Work Environment 

  • Office environment up to 90% 
  • Work is generally performed in an open office, sedentary position. The noise level in the work environment is usually moderate. Limited temperature fluctuations, heated and air condition environment 

Perks and Benefits (US Employees Only)

  • Unlimited PTO for exempt employees
  • 10 paid holidays per year
  • Generous premium coverage for medical, dental, and vision plans
  • Group plan voluntary life insurance
  • Fringe benefits
  • 401k retirement plan
  • Paid parental leave
  • Allowances for those in commercial sales positions
  • Workplace perks such as food/coffee

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

LightForce Orthodontics is an Equal Opportunity/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state or local law.

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