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Operation Process Lead

Onsite in Wilmington, Massachusetts

About LightForce 

LightForce is a 3D printing technology company focused on the orthodontic space. Our digital platform empowers orthodontists with 3D-printed tooth-moving tools. In 2019, we launched our first product - the world’s only, fully customized 3D printed bracket system and digital treatment software. We are proud to be one of the fastest growing companies in the industry. Learn more at: www.lf.co 

Description 

We are looking for an Operation Process Lead to join our Physical Manufacturing Team at LightForce. As a Process Lead, you must be able to communicate effectively with the team and management, have a strong troubleshooting acumen, be process and data-driven, and hold quality to the highest standards. The Operation Process Lead will be responsible for overseeing & providing guidance to the techs on a daily basis, troubleshooting certain issues that may arise on the floor, assist with training of technicians, and provide feedback to management on tech performance to evaluate when retraining may be necessary. You will have the support and mentorship of experienced management but are expected to work independently.

Essential Duties and Responsibilities 

  • Routinely coordinate production while anticipating potential bottlenecks, reacting to unplanned downtime, and optimizing labor allocation using an analytic problem solving approach.
  • Lead a team of approximately 30 manufacturing technicians & communicate expectations clearly.
  • Accepts and successfully executes change while proactively supporting the team through communication and effective decision making.
  • Works with management to provide guidance to technicians and identify opportunities for retrainings.
  • Determine the tactical execution for meeting daily shift goals.
  • Redirect labor throughout the manufacturing floor to maintain constant workflow.
  • Facilitate successful transition of information through shift change to maintain consistent production and limit changeover time. 

Education and Experience 

  • Minimum 4 years of higth level experience in a Manufacturing, production or distribution enviarinment. 

Required Qualifications 

  • Ability to communicate performance expectations to technicians.
  • Strong oral and written communication skills.
  • Excellent organizational skills, ability to work with cross functional teams (production, hardware, and software teams).

Preferred Qualification & Skills

  • HAZMAT OSHA Certified
  • Experience with QuickSight, Jira, and/or GitHub is a plus
  • Understanding and execution of LEAN manufacturing principles

Physical Demands 

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

  • Ability to lift up to 20 pounds
  • Ability to reach and manipulate controls on equipment
  • Perform work activities with production chemicals, adhesives and epoxies, using required personal protective equipment
  • Ability to view and reliably identify small (< 1 mm), low-contrast features on parts/components
  • Requires physical activity such as standing for long periods of time, walking, and working with hands

Perks

  • PTO/Paid Holidays
  • Medical, Dental, and Vision plans
  • 401k Retirement plan
  • Fringe benefits
  • Paid parental leave
  • Workplace perks such as food/coffee

We are committed to building a diverse and inclusive company and we are most interested in finding the BEST candidate for the job. We would strongly encourage you to apply, even if you don't believe you meet every one of the preferred qualifications described.

LightForce is an Equal Opportunity/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state, or local law.

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