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IT & Security Associate

New York, New York, United States

Who We Are

Lightning AI is the company reimagining the way AI is built. After creating and releasing PyTorch Lightning in 2019, Lightning AI was launched to reshape the development of artificial intelligence products for commercial and academic use.

We are on a mission to simplify AI development, making it accessible to everyone—from solo researchers to large enterprises. By removing the complexity of building and deploying AI tools, we empower innovators to focus on solving real-world problems. Our platform is built to scale with the latest AI advancements while staying intuitive and adaptable, so you can bring your ideas to life.

We have offices in New York City, Palo Alto, and London and are backed by investors such as Coatue, Index Ventures, Bain Capital Ventures, and Firstminute.

Our Values

  • Move Fast: We act with speed and precision, breaking down big challenges into achievable steps.

  • Focus: We complete one goal at a time with care, collaborating as a team to deliver features with precision.

  • Balance: Sustained performance comes from rest and recovery. We ensure a healthy work-life balance to keep you at your best.

  • Craftsmanship: Innovation through excellence. Every detail matters, and we take pride in mastering our craft.

  • Minimal: Simplicity drives our innovation. We eliminate complexity through discipline and focus on what truly matters.

What We're Looking For

We are looking for an IT and Security Specialist to join our growing team. The successful candidate will be responsible for managing all aspects of our IT and security infrastructure, ensuring the smooth operation and protection of our SaaS product and company data.

You will be joining the Business Operations Team and report to our Senior Manager, Business Operations. This is a hybrid role based in our New York City office with in-office requirements of 2 days per week. The salary range for this role is $103,000 - $135,000. 

What You’ll Do

  • Troubleshoot and efficiently resolve IT and security issues, providing rapid support to all employees.
  • Collaborate with external vendors, auditors, and third-party cloud service providers (AWS, GCP) to optimize spend, fortify security measures and ensure alignment with security standards.
  • Oversee software lifecycle management, including onboarding/offboarding processes and mobile device management solutions.
  • Implement, manage, and regularly update security policies and procedures to safeguard company assets and data.
  • Proactively identify and assess security risks and vulnerabilities, conducting regular risk assessments and vulnerability scans.
  • Develop, maintain, and execute an incident response plan, managing responses to security incidents and breaches with post-incident analysis and preventative strategy formulation.
  • Ensure regulatory compliance with industry standards (GDPR, HIPAA, SOC 2), including managing user access control via role-based access control (RBAC) systems.
  • Collaborate with external security vendors, auditors, and third-party cloud service providers to fortify security measures and ensure alignment with security standards.
  • Participate in and contribute to business continuity and disaster recovery planning, ensuring robust resilience and recovery strategies are in place.

What You’ll Need

  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • 3+ years of experience in IT and security management
  • Strong understanding of network security, data protection, and compliance regulations
  • Advanced proficiency in troubleshooting and problem-solving
  • Excellent communication and interpersonal skills
  • Ability to prioritize tasks and work independently in a fast-paced environment
  • Experience with specific security tools or platforms relevant to our company's technology stack, such as experience with AWS security services or familiarity with Kubernetes security

Benefits and Perks

We offer competitive base salaries and stock options with a 25% one year cliff and monthly vesting thereafter. For our international employees, we work with Velocity Global to pay you in your local currency and provide equitable benefits across the globe.

In the US, we offer:

  • Medical, dental and vision
  • Life and AD&D insurance 
  • Flexible paid time off plus 1 week of winter closure
  • Generous paid family leave benefits
  • $500 monthly meal reimbursement, including groceries & food delivery services
  • $1,000 home office stipend
  • $1,000 annual learning & development stipend 
  • 100% Citibike membership (NYC only)
  • $45/month gym membership 
  • Additional various medical and mental health services

At Lightning AI, we are committed to fostering an inclusive and diverse workplace. We believe that diverse teams drive innovation and create better products. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We are dedicated to building a culture where everyone can thrive and contribute to their fullest potential.

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