Partner Development Manager - Hospitality

Hi there! Thanks for stopping by 👋

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We're looking for a Partner Development Manager, who will be responsible for developing new commercial partnerships that drive new merchants to Lightspeed. Each partner must have an individual Go-To-Market program that aligns the prospects’ goals and incentivizes them to bring restaurateurs to the Lightspeed platform. You will need to have a deep understanding of a potential partner’s ambitions, product and industry. 

This individual will be accountable for presenting the partnership plan to partner qualified leads , strategy and negotiation of commercials terms, successful and seamless onboarding experience for their partners,  and having a presence at large hospitality  industry trade shows when required. 

What you'll be doing: 

• Develop, manage and maintain pipeline to deliver the assigned territories market strategy
• Develop new commercial partnerships that drive new merchants to Lightspeed
• Through outbound prospecting and inbound qualification, recruit new integration and referral partnerships
• Meet quotas defined by leadership
• Provide monthly, quarterly, and yearly pipeline reporting and forecasts 
• Ensure smooth handover to the allocated Partner Trainer,  Partner Growth Manager and Partner Marketing Manager
• Build strong relationships with internal stakeholders and act as an advocate for those partners within Lightspeed
• Responsible for delivering defined ROI, key learning’s, reporting and evaluation of partnership impact to drive market share growth, brand awareness and sales
• Strong understanding of current trends, patterns, and events in the industry
• Attend marketing and industry events
• Be a subject matter expert in the POS domain to understand how Lightspeed’s suite of products can be applied to all stages of our customer’s restaurant operations
• Handle other duties and responsibilities as defined by management

 What you need to bring: 

• 3-5 years of channel sales experience; Software sales experience preferred
• Experience with generating sales forecasts
• High degree of initiative and self-direction; bias for action
• B2B relationship building skills
• Ability to develop comprehensive growth strategies
• Excellent English and French oral and written communication skills, group presentation skills
• Ability to thrive in a competitive and fast-moving environment
• Flexibility based on the needs of the business

Even Better if you have: 

• SaaS sales experience
• Expert level knowledge of Salesforce, Mac OS, G Suite, Slack and Microsoft Office
• Experience in the Hospitality industry
• French written and verbal communication skills

What’s in it for you?

Come live the Lightspeed experience...

• Ability to do your job in a truly flexible hybrid environment (3 days/week in office);
• Genuine career opportunities in a company that’s creating new jobs everyday;
• Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that’ll keep you happy, healthy, and (not) hungry:

• Lightspeed RSU program (we are all owners)
• Unlimited paid time off policy
• Flexible working policy
• Health insurance
• Health and wellness benefits
• Possibility for transit fees to be covered
• Paid leave assistance for new parents
• Linkedin learning
• Volunteer day

... and so much more! 

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.