People Culture Coordinator

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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

Lightspeed is a dynamic, innovative and fast-paced global technology company. We’re helping to shape the future at Lightspeed by building an unparalleled People & Culture team. We’re looking for a People and Culture coordinator (PCC) to join our team in Montreal or Toronto. 

Reporting to a Lead People Business Partner, the P&C Coordinator will be responsible for supporting the day-to-day operations of the People & Culture functions to ensure our department is organized and operating efficiently. The successful candidate will be the right hand to the People Business Partners, Payroll & Benefits and People Ops team members, assisting with the complete employee lifecycle administration from onboarding sessions to HRIS data integrity and reporting. 

What you’ll be doing:

• Own employee lifecycle support and administration for a specific region (new hire paperwork, employee onboarding, role/salary changes, employee profile updates, time off management, leaves and terminations), involved in preparation of documentation and letters, tracking/processing information and electronic record-keeping.
• Assist in coordination of employee programs that may include training, recognition, DEI, volunteering, and wellness programs.
• Perform audits on system information/contents to ensure data integrity while maintaining strict confidentiality and building upon our internal control mechanisms.
• Create and iterate documentation for current and future-state people processes and workflows connected to the employee lifecycle, people data, systems and technology.
• Identify, recommend and proactively take initiative for process and workflow improvements that will allow us to scale and support our significant growth goals.
• Support global compliance efforts through close collaboration with our Legal team. 
• Respond to audit or information requests from Finance, Legal, Internal Audit, or external auditors.
• Provide general administrative support to the People team and take on special People projects as needed.

What you need to bring:

We’re a team of 30 people located in North America. This role is a key support to the function that cares for our greatest asset: our people! 

We're looking for a candidate who has experience with the following:

• Proven experience in HR, Administration or Executive Assistant experience
• University degree or equivalent experience
• Discretion and a commitment to maintaining confidentiality
• Ability to use/learn a variety of programs, including (but not limited to): MS Office (Word, Excel, Powerpoint), Google Drive, Workday (HRIS)
• Exposure to Canadian & US compliance and employment laws
• Excellent sense of urgency, time management and organizational skills
• Strong written and oral communication skills in English, French is a strong asset.

Even better (but not necessary) if you have:

• Expérience avec Service Now (atout)
• University degree in Human Resources or related discipline
• Experience handling sensitive documents
• Experience with HR systems and handling sensitive data

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!

What’s in it for you?

Come live the Lightspeed experience...

• Ability to do your job in a truly flexible hybrid environment (3 days/week in office);
• Enjoy paid lunches and on-site barista
• Genuine career opportunities in a company that’s creating new jobs everyday;
• Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

• Lightspeed RSU program (we are all owners)
• Unlimited paid time off policy
• Flexible working policy
• Health insurance
• Health and wellness benefits
• Possibility for transit fees to be covered
• Paid leave assistance for new parents
• Linkedin learning
• Volunteer day

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.