Senior Director, Outbound Sales

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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We’re looking for a Senior Director of Sales to lead our Outbound Retail POS Sales team. You will be responsible for leading and inspiring a motivated sales team ensuring the region exceeds it's monthly revenue targets, customer acquisition goals, and other strategic KPIs. You will drive operational excellence through process optimisation, new channel development, launching new strategic initiatives, and continuously elevating team performance, fostering a culture of growth and success.

​​What you’ll be doing:

• Manage and develop a high-performing sales team, including overseeing the growth of other people managers.
• Drive sales training and development programs to elevate the skills and capabilities of the broader sales team.
• Lead Lightspeed’s customer and revenue acquisition efforts and strategic focus in the region; Ensure the region continually exceeds revenue and other key performance targets
• Perform regular reporting and analysis to support a data-driven sales strategy.
• Focus on key metrics such as throughput, processes, and results to drive sales performance.
• Collaborate closely with the Revenue Operations team to align on goals and optimise sales processes.
• Present feedback for the overall company product roadmap, be the voice of the customer
• Work towards reduction in customer churn
• Participate in recruitment and hiring
• Manage different projects and initiatives

What you need to bring:

The ideal candidate for this role possesses the ability to inspire, motivate, and coach large and dynamic sales teams. With great people leadership capability, you have the ability to  manage a diverse set of stakeholders with a hands-on and proactive approach. 

• Extensive experience growing and leading a large sales teams, with specific focus on leading and growing the Outbound Sales motion
• A bias towards coaching and development to get the best out of people
• Relevant work experience in an industry like retail, IT solutions, software sales, e-commerce, cloud applications, SaaS, POS, or technology
• Thorough experience in analysing and reporting on metrics and data, and compiling reports
• Experience in directing large high performing outbound sales teams in a high velocity environment
• Proven experience developing and executing on growth strategies
• Ability to shift easily between high level strategic talks and basic operational tasks

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!

What’s in it for you?

Come live the Lightspeed experience...

• Ability to do your job in a truly flexible environment;
• Genuine career opportunities in a company that’s creating new jobs everyday;
• Uncapped commission;
• Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

• Lightspeed share scheme (we are all owners)
• Immediate access to our benefits plan
• RRSP match after 3 months
• Fitness & Wellness benefit: $500 CAD per calendar year
• Unlimited Paid Time Off
• Parental leave Top-Up

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.