Senior IAM Business Analyst

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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

Lightspeed is seeking an experienced Senior IAM Business Analyst who will work within the IT team and play a crucial role in ensuring the successful implementation of the Identity and Access Management (IAM) Program. This role requires a strong blend of technical expertise, business acumen, and regulatory compliance knowledge to help ensure the right access to the right tools for our teams. 

What you’ll be doing:

• IAM Program Leadership: Lead the development and implementation of Lightspeeds first IAM program, ensuring alignment with business objectives and security requirements.
• Strategy Development: Collaborate with stakeholders to define the IAM strategy, governance frameworks, policies, and objectives, tailored to the organization’s needs.
• Vendor Collaboration: Act as the primary liaison between the organization and the external vendors responsible for deploying the IAM strategy and tools, ensuring alignment with business requirements and seamless communication.
• Stakeholder Engagement: Partner with business units, IT teams, and the external vendor to gather requirements, understand workflows, and ensure the IAM program meets the organization’s goals.
• Process Design: Design foundational IAM processes, including provisioning, de-provisioning, and role-based access control (RBAC), to establish a scalable and secure access management framework in collaboration with the vendor.
• Documentation and Communication: Develop comprehensive documentation for IAM policies, processes, and workflows. 
• Audit and Compliance: Partner with compliance and security teams to ensure the IAM program meets regulatory and organizational requirements, preparing the organization for future audits.
• Training and Change Management: Lead workshops and create training materials to promote awareness and adoption of IAM policies and processes throughout the organization.
• Program Monitoring and Reporting: Establish metrics to track the progress and success of the IAM program. Regularly report on milestones, challenges, and areas for improvement.

What you need to bring:

• Business Analysis Expertise:
• Proven experience gathering, documenting, and analyzing business requirements and translating them into IAM solutions, including RBAC.
• IAM and Business Process Integration:
• Proficient with leading IAM solutions (Okta, OneLogin, Saviynt, SailPoint) and directory services (e.g., Active Directory, LDAP).
• Compliance and Audit Readiness:
• Experience with IT audits and regulatory compliance frameworks such as SOC 1, SOC 2, and SOX.
• Frameworks and Methodologies:
• Solid understanding of ITIL frameworks and their application in IT service management. Experience with IGA and PAM solutions (e.g., SailPoint, Saviynt, OneIdentity).

Interpersonal and Communication:

• Strong interpersonal and communication skills for building relationships across departments.
• Excellent presentation and facilitation skills to lead workshops and training sessions effectively.
• Excellent English written and verbal communication skills. 

Even better but not necessary:

• Familiarity with ServiceNow or other IT service management tools.
• Strong analytical and problem-solving skills to assess IAM challenges and implement effective solutions.
• Understanding of compliance frameworks such as ISO 27001 or GDPR.
• Experience with change management practices and processes innovation to automate and enhance organizational efficiencies.
• Fluency in French in a plus
  
  

What’s in it for you?

Come live the Lightspeed experience…

• Ability to do your job in a truly flexible environment
• Exposure to modern and proven technology
• Development of very high traffic products, used at the global scale 
• Opportunity to join a fast-paced, high-growth company
• Tons of growth opportunities into technical or people management roles
• Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that’ll keep you happy and healthy and (not) hungry:

• Lightspeed RSU program (we are all owners)
• Unlimited paid time off policy
• Flexible working policy
• Health insurance
• People Experience - Our PX benefit allows you to work from pretty much anywhere in the world for 60 days a year 
• Health and wellness benefits
• Paid leave assistance for new parents
• Linkedin learning
• Volunteer day

#LI-SS3

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.