Senior Benefits and Leaves Analyst

Hi there! Thanks for stopping by 👋

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We’re looking for a Senior Benefits and Leaves Analyst to join our Total Rewards team. Reporting to the Senior Manager of Global Benefits, you will play a critical role in managing and optimizing our benefits programs, with a specific focus on leave management, accommodations, time-off programs, and leaves compliance globally. You will be responsible for administering short- and long-term disability, parental leaves, and time-off management. In addition to overseeing day-to-day operations, you will evaluate and improve our global leave programs to ensure they align with Lightspeed's Total Rewards strategy, helping to create an environment where Lightspeeders can thrive

What you’ll be doing: 

• Manage and oversee short and long-term disability claims, parental leaves, and workers’ compensation claims for both Canada and the U.S.
• Manage accommodation requests, ensuring compliance with relevant laws and company policies, and working with employees and management to arrange appropriate workplace accommodations.
• Evaluate and improve existing leave and benefits programs by identifying opportunities for optimization, streamlining processes, and enhancing the employee experience.
• Develop and track key metrics to assess program effectiveness, measure utilization, and identify trends in absence patterns.
• Collaborate with global brokers and vendors to stay ahead of market trends, ensuring our leave and benefits offerings align with the company's broader global strategy.
• Work closely with cross-functional teams, including HRIS, payroll, and business partners, to ensure accurate data flow, optimize system integration, and troubleshoot any issues that arise.
• Manage time-off programs, including vacation, sick leave, and paid time off (PTO), ensuring accurate tracking, compliance, and alignment with business needs.
• Lead and support wellness programs, including employee education and resources that promote overall health and well-being across the organization.
• Provide guidance and support to employees and HR teams on escalated leave and time-off issues, resolving complex situations.
• Stay up to date with regulations, employment laws, and other requirements to ensure compliance.

What you need to bring:

We’re a team of 5 people in Total Rewards located in Canada. If you’re excited about making an impact within a dynamic and growing technology company, this is the role for you!

We're looking for a candidate who has experience with the following:

• Strong experience with managing leaves programs, including disability, parental leave, and workers' compensation, in both Canada and the U.S.
• In-depth knowledge of employee leave policies, time-off management, and benefits administration across North America.
• Experience in vendor and broker management, including the RFP process.
• Ability to manage multiple priorities with minimal guidance.
• Intermediate experience with Excel.
• A passion for building and optimizing processes, with a focus on efficiency and innovation.

Even better if you have, but not necessary:

• Experience working in a fast-paced tech environment.
• Experience with leaves programs in the EMEA and APAC regions.
• Experience using Workday.
• Training experience. 

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!

What’s in it for you?

Come live the Lightspeed experience...

• Ability to do your job in a truly flexible hybrid environment (3 days/week in office);
• Genuine career opportunities in a company that’s creating new jobs everyday;
• Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

• Lightspeed RSU program (we are all owners)
• Unlimited paid time off policy
• Flexible working policy
• Health insurance
• Health and wellness benefits
• Possibility for transit fees to be covered
• Paid leave assistance for new parents
• Linkedin learning

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.