Senior Quality Specialist

Hi there! Thanks for stopping by 👋

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We’re looking for a Senior Quality Specialist to join our Hospitality team in Sydney. You will play a key role in building and solidifying our product testing, acceptance testing and test case design strategies, as well as coordinating defect management as part of the wider Lightspeed product team. 

What you’ll be doing:

• Take an active role in an agile team working directly with Software Engineers, Product Managers, Quality Test Developers and UX Designers
• Assist with ongoing documentation of test cases and supporting reference material
• Ability to derive test scenarios from the requirements and User Story
• Perform exploratory, sanity and regression testing
• Understand and adapt tests to address networking hardware in consumer and commercial environments
• Quickly understand and become an expert on hardware such as payment devices, printers, scanners and other POS-related software/products developed by Lightspeed Commerce
• Identify issues via various troubleshooting techniques and monitoring tools
• Clearly explain software defects through a defect tracking system and interaction with software engineers
• Identify and prioritize business workflows for automation, and develop and maintain automated test scripts
• Collaborate with the QA team to develop and implement best practices for test automation and continuous integration
• Proactively suggest improvements to the agile QA processes across the entire application
• Mentor and provide guidance to junior QA team members, fostering their growth and development
• Share knowledge and expertise with the QA team, promoting a collaborative and learning-oriented environment
• Provide critical external and internal feedback to software engineers, UX designers and Product Managers to improve new features and capabilities within the product

What you need to bring:

We're looking for an experienced candidate who has experience with the following:

• Extensive QA/Software Testing experience
• Experience testing high-availability web applications in development, staging and production environments
• Experience testing web applications across multiple devices (tablet, mobile, desktop), operating systems (iOS, Android), and hardware device testing (printers, payment terminals)
• Experience developing and maintaining automated test scripts for web and mobile applications
• Experience with JIRA or other defect management systems
• Experience with GitHub or other software versioning control systems
• Experience with Agile/Scrum methodologies
• Experience with APIs (REST, GraphQL) and SQL
• Accustomed to working in an Apple products environment (iOS, iPad OS, MacOS etc.)

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!

What’s in it for you?

Come live the Lightspeed experience...

• Ability to do your job in a truly flexible environment;
• Genuine career opportunities in a company that’s creating new jobs everyday;
• Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

• Lightspeed share scheme (we are all owners)
• Unlimited paid time off policy
• Flexible working policy
• Work remotely from anywhere in the world for up to 60 days per year
• Health and wellness benefit of $500 per year
• Mental health online platform and counselling & coaching services
• Paid leave and assistance for new parents
• LinkedIn Learning license
• Volunteer day
• Dog friendly environment
• Rooftop with dining space and BBQ facilities
• Self-service cafe-style kitchen and fully stocked fridge, pantry & bar
• Weekly catered lunches for the entire office
• Exciting events hosted regularly by our Sydney Culture Club
• Brand new office space located in Redfern, NSW

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.