Sales Development Representative - Network

This role requires candidates to work **on-site at our Montreal office 3 days per week (Tuesday, Wednesday, and Thursday). Remote work is allowed on Mondays and Fridays.

Purpose of the role

Drive revenue growth by generating and qualifying leads for Lightspeed NuORDER, our Wholesale Network. This person will be the first point of contact that our potential customers will have throughout their experience with our global marketplace. 

Our Joint Mission

Lightspeed powers the businesses that are the backbone of the global economy.

Our one-stop commerce platform transforms and unifies digital and physical operations by enabling multichannel sales, expansion to new locations, global payments, financial solutions and connection to supplier networks. With the Lightspeed commerce platform, merchants in retail and hospitality can build thriving businesses for the future.

We're passionate about enabling people to do their best work. We dream big and we're looking for people who do the same. With us, career milestones happen often and we celebrate every one. Come work with us and find out where your career will take you at Lightspeed!

Role

• Drive new business growth, within our Lightspeed NuORDER Network segment
• Connect with top executives from brands that sell to our valued Lightspeed POS merchants
• Identify customer needs to determine if our NuORDER Connect offering could be a good fit
• Prospect, engage, nurture, and qualify new leads via phone, email, and LinkedIn messaging
• Collaborate with our Sr. Manager of Brand Acquisition on signing these brands
• Assist management with iterating on outreach best practices, messaging, and developing new strategies to grow our network pipeline

And a little bit of.... 

• Working cross functionally with marketing on campaigns & events
• Working cross functionally with the NuORDER team on cross-selling/ upselling opportunities
• Over time, mentoring new SDRs as we expand the team

KPIs

How you will know you are kicking ass:

• Averaging 100 activities per day across calls, emails, LinkedIn
• Holding 35 introductory calls within our ICP(Ideal Customer Profile) per month
• Converting those into 21 Connect Opportunities per month
• Generating an excess of 50 signed brands per quarter

Experience

• 2+ years of professional experience, in a retail role where you interacted with senior leadership
• Experience working in a target-based environment
• Strong organizational skills
• Strong time management skills 
• Excellent customer service and telephone skills, including strong listening, verbal, and written communication
• Experience in fashion required

Attributes & Skills

What will help you kick ass in this role?

• Positive, curious, results driven mindset
• Outgoing, self starter
• Receptive to and seeks out feedback
• English proficiency required
• Consistency

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.