Senior Product Designer (Fixed Term Contract)

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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We’re looking for a Senior Product Designer to join our APAC Hospitality Product & Technology team. You will lead the design of exceptional UX experiences for our hospitality clients that drive both customer satisfaction and business outcomes. Working in a fast-paced environment, you'll tackle complex, interconnected problems across our ecosystem while setting UX direction that empowers your team with clarity and purpose. You'll build trust-based relationships across disciplines and leverage diverse perspectives to improve how your team delivers impactful work.

This role is a fixed-term contract.

What you’ll be doing:

• Strategic Leadership: Lead high-level project work with autonomy and authority, facilitating design workshops to deliver optimal solutions aligned with business goals
• System Design: Create holistic systems, flows, and interfaces that are intuitive, elegant, and user-friendly for hospitality clients
• Problem Solving: Transform ambiguous concepts into clear, impactful solutions that delight users and drive business outcomes
• Design System Excellence: Leverage and contribute to our design system to ensure consistency while continuously improving our visual language
• Research-Driven Approach: Draw actionable insights from research and data to inform design decisions and validate solutions
• Cross-Functional Collaboration: Build relationships across product, engineering, and marketing teams while advocating for user-centered design
• Mentorship: Serve as a positive role model for junior designers and promote design thinking throughout the organization

What you need to bring:

We're looking for a Senior candidate who has experience with the following:

• 5+ years experience designing, documenting, and releasing software products, with significant focus on B2B SaaS solutions for web and mobile applications
• Proven experience designing software for the hospitality industry or other complex service businesses
• Expert proficiency in Figma with demonstrated ability to maintain organized, well-documented design files
• Strong portfolio demonstrating end-to-end product design work with measurable business impact
• Experience applying systems thinking to complex product ecosystems
• Advanced communication skills with ability to present design work effectively to diverse stakeholders
• Demonstrated experience conducting various UX research methodologies and translating insights into design solutions
• Proficiency with collaborative tools including Jira, Confluence, and Google Workspace

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!

What’s in it for you?

Come live the Lightspeed experience...

• Ability to do your job in a truly flexible environment;
• Genuine career opportunities in a company that’s creating new jobs everyday;
• Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

• Lightspeed share scheme (we are all owners)
• Unlimited paid time off policy
• Work remotely from anywhere in the world for up to 60 days per year
• Flexible working policy
• Health and wellness benefit of $500 per year
• Mental health online platform and counselling & coaching services
• Paid leave and assistance for new parents
• Free LinkedIn Learning license
• Volunteer day
• Dog friendly environment
• Rooftop with dining space and BBQ facilities
• Self-service cafe-style kitchen and fully stocked fridge, pantry & bar 
• Weekly catered lunches for the entire office 
• Exciting events hosted regularly by our Sydney Culture Club 

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.