Senior People Business Partner

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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We’re looking for a Senior People Business Partner to join our People & Culture team in London. As a Senior People Business Partner for our growing Sales teams across the region, you'll be more than just their point of contact, you'll be a strategic coach and proactive leader dedicated to elevating our sales leadership capability and driving engagement.

You will partner with People & Culture colleagues, leaders, as well as stakeholders to deliver a strategic people agenda. This includes spearheading initiatives that enhance performance management frameworks and accelerate the development journeys of our entire sales talent, aligning directly with the growth needs of our teams

You will be the vital link, not just for the UK, but across the entire region, consistently supporting the Head of People & Culture in all sales-related initiatives. This role is about actively shaping our sales leadership and fostering a highly engaged, high-performing sales force.

What you’ll be doing:

• Provide strategic leadership and coaching by partnering directly with Sales leaders and key stakeholders to deliver on the evolving needs and priorities of our high-growth teams. Your primary focus will be to coach leadership teams to enhance their effectiveness, ensuring they are equipped to inspire, develop, and lead their teams to success.
• Be a proactive, data-driven advisor by initiating insightful, insight-driven conversations with Sales leaders, leveraging people data to guide decisions on talent, performance, and engagement for their respective client groups. You'll proactively identify trends and opportunities.
• Lead Talent & Development initiatives by driving thought-leadership and partner closely with internal stakeholders on critical employee initiatives. This includes spearheading efforts in career development, talent development, employee engagement, and compensation, ensuring our sales teams have clear paths to growth and are consistently motivated.
• Drive organisational design by collaborating with functional leaders to lead vital design activities such as succession planning, talent development, and workforce planning, ensuring our sales organisation is built for sustainable future success.
• Serve as the initial point of contact within People & Culture for all employee relations issues, providing timely and effective guidance.
• Take the lead on special projects that are critical to the wider sales organisation in Europe or the broader People & Culture team.
• Partner closely with the Talent Partners on current and future resourcing needs of the team to ensure full coverage

Please note: this is a hybrid role so you will be required to be in the office 3 days a week 

What you need to bring:

We’re a team of 17 people located across Europe and we're looking for a Senior candidate who has experience with the following:

• At least 6 years of progressive HR experience, including significant time in HR Generalist or People Business Partner roles within a fast-paced, high-growth technology (SaaS) company.
• Proven expertise in strategically partnering with and supporting Sales organisations, understanding their unique dynamics and talent needs.
• A Bachelor's Degree in Human Resources or a related discipline.
• Demonstrable experience leading and contributing to large-scale, global, and complex HR projects that drive organisational change.
• Exceptional communication, coaching, and influencing skills, with a track record of building instant credibility and trust with leaders. You're adept at navigating difficult conversations, providing direct feedback, and proactively challenging the status quo.
• In-depth knowledge and practical experience with UK employment legislation and best practices, particularly in complex employee relations matters.
• An innovative, 'out-of-the-box' mindset, with a passion for leveraging metrics and insights to inform decisions and drive strategic conversations.
• Excellent written and verbal communication skills in English.

What’s in it for you?

Come live the Lightspeed experience…

• Ability to do your job in a truly flexible environment;
• Genuine career opportunities in a company that’s creating new jobs everyday;
• Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

• Lightspeed equity scheme (we are all owners)
• Flexible Paid Time Off - providing you the freedom to take time off however they like
• Private Medical Insurance and cash health plan for optical, dental and more.
• Health & Wellness Credit- expense up to 400 GBP per year towards your gym membership, yoga classes, a new bike or whatever else you do for your health 
• Mental Health Support through the LifeWorks and Modern Health Apps- whether it is meditation, coaching or counseling you need - each employee gets access to this platform 
• People Experience - Our PX benefit allows you to work from pretty much anywhere in the world for 60 days a year 
• LinkedIn Learning: At Lightspeed we believe in having a growth mindset, we provide free access to LinkedIn learning along with your career GPS to help you learn & grow
• Time off to volunteer and give back to your community
• Transit benefit - if you travel by public transport to our London offices

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.