Marketing & Community Manager

Hi there! Thanks for stopping by 👋

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place.

We’re looking for a passionate and driven Marketing and Community Manager to spearhead the growth of our brand in New Zealand! In this pivotal role, you’ll lead connections across the technology ecosystem along with industry groups in retail and hospitality. This role is a newly created opportunity to re-ignite our employer brand, and position us as a market leader. You’ll be the voice of our brand—sparking conversations, building authentic connections through bold and creative community initiatives. This is a full-time, 6 month fixed term contract based from our Auckland office in Newmarket reporting directly to our Managing Director, Nicole Buisson. 

The ideal candidate for this role has exceptional storytelling skills, a strong grasp of content marketing and social media trends, and an established network within New Zealand’s tech ecosystem. You bring a strategic, results-driven mindset, with proven success in delivering impactful events, boosting brand awareness, driving community engagement, and demonstrating clear ROI from your initiatives.

What you’ll be doing:

• Develop and execute community engagement strategies across forums, social media, events, and webinars
• Represent Lightspeed at key retail, hospitality, and tech events, while securing speaking opportunities for company leaders
• Build strong relationships with industry associations, influencers, thought leaders, and power users
• Lead flagship initiatives like the APAC EDGE event in Auckland, internal un-conferences, and innovation workshops to drive brand energy and community culture
• Create and deliver a tailored content and social media strategy for the New Zealand market, producing blogs, case studies, videos, and more
• Strengthen Lightspeed’s brand presence and employer reputation through consistent, impactful storytelling
• Support PR efforts by collaborating with regional and global teams, building relationships with media, and amplifying coverage in New Zealand

What you need to bring:

• Extensive experience in marketing, community and brand management
• Deep knowledge of New Zealand technology ecosystem and an existing network 
• Proven track record of building and growing brand presence in competitive tech environments
• Hands-on experience planning and executing events, from intimate meet-ups to large-scale conferences

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!

Be a changemaker

You’ll enjoy:

• A flexible work environment that empowers you to do your best work
• A culture that celebrates performance
• The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard
• Career-defining opportunities

Plus benefits designed to keep you happy, healthy and fulfilled.

• Flexible working policy
• Complimentary breakfast and lunch options, along with fresh fruits, snacks, and beverages stocked in the office 
• Exciting events hosted regularly by our Auckland Culture Club 
• Secure, full-time parking facilities
• Newly renovated office space located in Newmarket (Auckland) 
• Dog friendly environment

Do you need additional support during an interview?

At Lightspeed, we acknowledge that we face the unique challenge of engaging with and hiring diverse talent from marginalised communities with different personal or cultural norms. For many candidates from these underrepresented groups, a job interview can be an extra stressful or challenging experience. Taking this nuanced perspective into consideration, Lightspeed is pleased to offer Supported Interviews! This means you’re welcome to bring whānau or a support person along with you during any Lightspeed interview (excluding initial recruiter phone call). This ensures you have the best opportunity to display your full range of strengths.

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.