Office Manager

Hi there! Thanks for stopping by 👋

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We’re looking for a dynamic and highly organised Office Manager to join our team in Auckland. This role combines exceptional organisational skills, top-notch interpersonal abilities, and unwavering attention to detail to fully manage our Auckland office. As a key member of our Operations team, you’ll play a vital role in coordinating people & culture activities, managing supplier relationships, and ensuring a seamless working environment.

You’ll ensure the office runs smoothly by managing resources and documentation, responding to operational requests on time, and overseeing onboarding and offboarding. You’ll also keep expenses on track, resolve issues proactively, and continuously improve processes while developing your own skills.

What you’ll be doing:

• Serving as the friendly and professional first point of contact for all visitors and employees, representing the face of the Auckland office
• Maintaining a clean, tidy, and well-organised workspace that reflects Lightspeed's high standards and creates a welcoming environment for staff and guests
• Managing office supplies and pantry inventory, including forecasting needs, placing orders, and processing related invoices to ensure the office always remains well-stocked
• Planning, organising, and executing engaging events and social activities to foster a vibrant office culture, including team lunches, themed celebrations, and seasonal activities
• Coordinating various culture-building initiatives such as birthdays, weekly drinks, departmental celebrations, and acting as the go-to person for the region’s Culture Club to brainstorm and facilitate exciting ideas
• Building and maintaining strong relationships with vendors and suppliers, ensuring quality service and negotiating the best fit for Lightspeed’s needs
• Providing local oversight and coordination of property and facilities management, reporting to the central Facilities team and assisting with office-related maintenance and improvement projects
• Scheduling and overseeing regular maintenance and health & safety checks to ensure the office remains a comfortable and compliant workspace
• Handling all incoming and outgoing mail, including courier services, packaging, deliveries, and logistics support for staff needs
• Managing Operations tickets, including onboarding orientation for new hires, ensuring an organised and welcoming start for new team members

What you need to bring:

We're looking for a candidate who has experience with the following:

• Prior experience in administration, office coordination, hospitality, or a similar support role
• Strong written and verbal communication skills in English
• Confident using office systems and digital tools to streamline processes
• A proven track record of delivering exceptional service
• Exposure to facilities or project management is a bonus, but not needed

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!

Be a changemaker

You’ll enjoy:

• A flexible work environment that empowers you to do your best work
• A culture that celebrates performance
• The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard
• Career-defining opportunities

Plus benefits designed to keep you happy, healthy and fulfilled.

• Lightspeed share scheme (we are all owners)
• Unlimited paid time off policy
• Flexible working policy
• Health and wellness benefit of $500 per year
• Mental health online platform and counselling & coaching services
• Paid leave and assistance for new parents
• Free LinkedIn Learning license
• Paid Volunteer day
• Premium cover if you sign up for health insurance with Southern Cross
• Subsidised public transportation to cover up to 75% of your commuting costs 
• Complimentary breakfast and lunch options, along with fresh fruits, snacks, and beverages stocked in the office 
• Exciting events hosted regularly by our Auckland Culture Club 
• Secure, full-time parking facilities
• Newly renovated office space located in Newmarket (Auckland) 
• Dog friendly environment 

Do you need additional support during an interview?

At Lightspeed, we acknowledge that we face the unique challenge of engaging with and hiring diverse talent from marginalised communities with different personal or cultural norms. For many candidates from these underrepresented groups, a job interview can be an extra stressful or challenging experience. Taking this nuanced perspective into consideration, Lightspeed is pleased to offer Supported Interviews! This means you’re welcome to bring whānau or a support person along with you during any Lightspeed interview (excluding initial recruiter phone call). This ensures you have the best opportunity to display your full range of strengths.

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.