Account Manager

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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! 

Are you a results-driven Account Manager with a passion for SaaS and customer success? Looking to grow your career in a fast-paced tech company? This could be your next opportunity.

We're hiring an Account Manager to join our Lightspeed Sales team in Ghent. In this hybrid role, you'll work closely with our existing customer base to strengthen relationships, grow accounts, and promote the full suite of Lightspeed solutions — including Lightspeed Payments, integrations, and POS upgrades.

What You’ll Do as an Account Manager

As part of our sales and customer success team, you’ll:

• Sell Lightspeed Payments and additional services to existing customers

• Serve as the primary point of contact for your assigned accounts

• Identify upsell opportunities and guide customers through upgrades to advanced POS platforms

• Deliver tailored product demonstrations and communicate value propositions clearly

• Negotiate contracts and close deals to grow monthly recurring revenue (MRR)

• Track key performance metrics such as net retention and account growth

Who We’re Looking For

We’re seeking an Account Manager who has:

• Experience in account management, inside sales, sales development, or a similar quota-carrying role

• A strong understanding of consultative, solution-based sales in a SaaS environment

• Familiarity with CRM tools like Salesforce to manage sales pipelines

• Excellent communication and presentation skills, including with C-level stakeholders

• Great organizational and time management skills

• Fluency in Dutch, English and French (spoken and written)

• Based in or near Ghent, Belgium (hybrid working environment)

Why Join Lightspeed?

Lightspeed is a global leader in cloud-based point of sale (POS) and commerce solutions for restaurants and retailers. We help businesses work smarter, save time, and grow faster — and we’re growing fast ourselves.

What we offer:

• Competitive salary + commission structure

• Share option plan – become an owner in what you help build

• €400 annual wellness benefit

• Access to mental health coaching and counselling

• 25 paid vacation days + public holiday policy

• Paid parental leave and new parent support

• LinkedIn Learning license for professional development

• Public transport benefit

• Volunteer day to give back to your community

• Be part of a diverse, inclusive, and international team

Ready to Apply?

If you're an Account Manager looking to work in a fast-growing SaaS company and make an impact — this is your chance. Even if you’re not 100% sure you match the profile, we encourage you to apply. We value potential and mindset as much as experience.

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.