Collections Systems Coordinator

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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We’re looking for a Collections Systems Coordinator  to join our Finance team. This role's core function is to ensure continuous improvement and stability within the department. This is achieved by serving as a specialist who rapidly takes ownership of all new tasks, conducting a thorough workflow analysis to optimize processes and reduce manual effort, and then handing over the streamlined task to the designated team member. You will also provide critical operational support by assisting with the departmental review of team members' work, performing various complex account reconciliation, and supporting the successful integration and optimization of new systems acquired. You will continuously collaborate with cross-functional departments and assist the project lead in organizing overall workflows and strategies.

What you’ll be doing:

• Take full ownership of new tasks arriving in the department, including rapidly learning, and performing regular workflow.
• Lead efforts to optimize and reduce manual workflow, focusing on the automation of current processes and proposing new solutions to enhance efficiency.
• Seamlessly hand over the streamlined and optimized task to the designated long-term team member, ensuring a complete and well-documented transition.
• Execute important, time-sensitive, and finance-critical tasks necessary for End-of-Month (EOM) and other monthly closing procedures.
• Process and manage weekly incoming cheques
• Generate and analyze critical operational and financial reports to support data-driven decision-making and measure process efficiency.
• Perform complex contract adjustments and execute related clean-up duties, including account reconciliation and analysis.
• Remain actively involved with day-to-day tasks to maintain a deep understanding of current operational needs and challenges.
• Assist the department in reviewing the work of team members to ensure quality, adherence to new procedures, and consistency.

And a little bit of.... 

• Participate and assist in essential User Acceptance Testing (UAT) for new system functionalities or process changes that impact the department.
• Contributing as part of the wider team to achieve organisational objectives even if this means doing things that aren’t strictly within the scope of your role.

What you need to bring:

We're looking for a candidate who has experience with the following:

• Previous experience working in finance with time sensitive deadlines
• Data Management Proficiency:Advanced proficiency in data manipulation and analysis, with practical experience using tools like Microsoft Excel or Google Sheets (e.g., pivot tables, VLOOKUPs, data modeling).
• Strong analytical abilities and attention to detail
• Excellent communication and interpersonal skills in English. As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position.
• Ability to work well in a team environment and manage multiple tasks effectively

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!

Be a changemaker

You’ll enjoy:

• A flexible work environment that empowers you to do your best work (3 days a week in office) 
• A culture that celebrates performance
• The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard
• Career-defining opportunities

Plus benefits designed to keep you happy, healthy and fulfilled.

• Flexible paid time off and remote work policies 
• Equity options, because this is your company too
• Contributions to your pension plan. Your future matters
• Training opportunities to grow your skills and career
• Health and wellness credit so you feel your best
• Time off to volunteer and give back to your community
• Interest groups, employee led networks, social committees to sponsored sports teams
• Computer purchase program to get your personal Macbook
• Enhanced parental leave to support growing families
• Etc… 

Fuel your growth. Find your people.

At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, global mobility and benefits designed to support you—all within a driven, diverse and inclusive team that’s passionate about empowering our communities

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.