Team Lead, Account Executive

Hi there! Thanks for stopping by 👋

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! 

Lightspeed is seeking a Team Lead, Retail Sales! Reporting to the respective Sales Managers, you will be responsible for leading a pod of Account Executives to reach their goals and drive initiatives in their respective verticals. Lightspeed’s AE’s are responsible for achieving revenue growth by bringing on net-new businesses, and as Team Lead, you will drive execution in your pod.

What you’ll be responsible for:

• Motivate individuals and team to exceed objectives through training and continuous coaching including but not limited to guidance, support, call evaluations and performance check-ins
• Training current employees and new hires on processes, sales skills, and technical knowledge
• Collaborating and maintaining communications with leadership from other departments
• Report on pipeline metrics and other organizational tasks to our leadership team.
• Ensure that the team metrics are in line with the organizational objectives
• Identify problem areas/challenges within your pods verticals and formulate strategies to overcome them
• Work with the Retail leadership team to develop new strategies to increase sales volume and efficiency, and consistently meet monthly, quarterly, and annual goals
• Handle other duties and responsibilities as defined by leadership.

What you’ll be bringing to the team:

• Relevant sales experience in a B2B environment, preferably in a solution-sales / technology-related environment, and 1-2 years of coaching experience is a plus.
• Strong desire to be in technology sales leadership, and a strong technical aptitude
• Excellent customer service and telephone skills, including strong listening, verbal and written communication 
• Strong understanding of business development best practices
• A love of numbers: you recognize a quantitative approach to making decisions
• A love of coaching: You enjoy helping your team members evolve in their sales career 
• Demonstrated ability to meet and/or exceed sales targets
• Ability to thrive in a competitive, dynamic and quota-driven environment
• As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position.
• Ability to multi-task effectively
• Open availability

Even better if you have, but not necessary: 

• Experience with Salesforce.com
• Knowledge of Mac OS X and iOS
• Fluency in other languages 
• Retail experience
• Bachelor’s degree

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!

Be a changemaker

You’ll enjoy:

• A flexible work environment that empowers you to do your best work
• A culture that celebrates performance
• The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard
• Career-defining opportunities

Plus benefits designed to keep you happy, healthy and fulfilled.

• Flexible paid time off and remote work policies 
• Equity options, because this is your company too
• Contributions to your pension plan. Your future matters
• Training opportunities to grow your skills and career
• Health and wellness credit so you feel your best
• Time off to volunteer and give back to your community
• Interest groups, employee led networks, social committees to sponsored sports teams
• Computer purchase program to get your personal Macbook
• Enhanced parental leave to support growing families

Fuel your growth. Find your people.

At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, global mobility and benefits designed to support you—all within a driven, diverse and inclusive team that’s passionate about empowering our communities

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.