Implementation Coordinator, Paris

Hi there! Thanks for stopping by 👋

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We are seeking an experienced and skilled Implementation Coordinator to join our dynamic team in Paris. As Implementation Coordinator, you will play a pivotal role in the successful implementation of Lightspeed Restaurant (K-Series) POS system for our highest value clients in Paris.

What you’ll be responsible for: 

Project Management: Kick off project management process, assigning new projects to consultants and following internal procedures.

Gatekeeper Excellence: Bridge Sales and Implementation, coordinate internal actions and administration. Implementation Tracking: Monitor key implementations and rollouts, resolving blockers and providing status visibility.

Customer Journey Advocate: Follow up with clients and prompt completion of key onboarding stepsInnovation & Improvement: Drive projects to innovate and refine internal processes, ensuring a top-notch team experience and success.

What You’ll Bring:

A passion for technology

Expertise in managing multiple implementation projects

Highly organised, self-motivated, and eager to learn

Excellent communication and presentation skills

Strong attention to detail and focus on customer experience

Soft skills in communication, training, and management

Fluent in French & English 

Even Better If You Have:

In-depth knowledge of the hospitality industry

Technical or hardware installation/support skills

Networking knowledge

Experience in POS, SaaS, networking, and/or software

What’s in it for you:

Come live the Lightspeed experience…

Ability to do your job in a truly flexible environment;

Genuine career opportunities in a company that’s creating new jobs everyday;

Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

• Lightspeed equity scheme (we are all owners)
• Health & Wellness Credit- expense up to 400 EUR per year towards your gym membership, yoga classes, a new bike or whatever else you do for your health 
• Mental Health Support through the Modern Health App- whether it is meditation, coaching or counseling you need - each employee gets access to this platform 
• People Experience - Our PX benefit allows you to work from pretty much anywhere in the world for 60 days a year 
• LinkedIn Learning: At Lightspeed we believe in having a growth mindset, we provide free access to LinkedIn learning along with your career GPS to help you learn & grow
• Time off to volunteer and give back to your community
• Transit benefit if you travel by public transport to the office 
• Lunch reimbursement on the days you work from our Paris office 
• Healthy snacks and after work organized by the company
• Health insurance with attractive guarantee plans

Lightspeed est fier d'être un employeur respectueux de l'égalité des chances et s'engage à créer un lieu de travail inclusif et sans barrières.
Lightspeed accueille et encourage les candidatures de personnes handicapées. Des aménagements sont disponibles sur demande pour les candidats qui participent à tous les aspects du processus de sélection.

À propos de nous

Propulsant les commerces qui sont le moteur de l’économie mondiale, la plateforme de commerce tout-en-un de Lightspeed aide les commerçants à innover afin de simplifier, adapter et offrir des expériences client exceptionnelles. Notre solution infonuagique transforme et unifie les opérations en ligne et hors ligne, les ventes omnicanaux, l’expansion avec de nouveaux emplacements, les paiements internationaux, les solutions financières et la connexion aux réseaux de fournisseurs.