Junior Site Reliability Engineer

We are looking for a Junior Site Reliability Engineer (SRE) to join our team and support our infrastructure while developing expertise in DevOps and SRE best practices. If you are eager to learn and contribute to maintaining and improving our systems, apply today! 

ABOUT THE ROLE 

• Develop a deep understanding of at least one component of the infrastructure architecture.
• Learn and apply Infrastructure as Code (IaC) principles.
• Provide Level 1 on-call support for designated areas of infrastructure.
• Monitor systems for issues, respond to alerts, and escalate as needed.
• Maintain and update Jira tickets with accurate and current status.
• Assist in maintaining and improving infrastructure reliability and performance.
• Work on well-defined sub-tasks and complete them within estimated timelines.
• Communicate effectively with team members and proactively seek guidance when needed.
• Participate in incident response and resolution efforts. 

ABOUT YOU 

• 1-2 years of experience in a DevOps, SRE, or infrastructure-related role.
• Basic programming skills in Golang, Python, Javascript and Node.js.
• Strong experience with Linux administration.
• Experience with containers and container orchestration tools, such as Docker, Fargate, and ECS
• Fundamental knowledge of Infrastructure as Code (IaC) tools such as Terraform.
• Broad understanding of DevOps, Site Reliability Engineering, and CI/CD concepts.
• Familiarity with observability, monitoring tools and logging systems such as Datadog.
• Associate SysOps Administrator certification or equivalent experience.
• Basic understanding of and hands-on experience with AWS services.
• Ability to work with Jira for tracking tasks and reporting progress.
• Excellent problem-solving and troubleshooting skills.
• Strong desire to constantly learn and grow
• Ability to successfully work as part of a distributed team. 

Preferred Qualifications: 

• Experience working with automation tools like Terraform and GitHub Actions
• Familiarity with cloud networking and security best practices.
• Familiarity with API Gateway, Lambda, Elastic Container Service, Postgres, DynamoDB, OpenSeach, Redis, and/or Memcached and other AWS Services.
• Strong communication and collaboration skills 

ABOUT US 

With more than 25 years of serving education, Lightspeed Systems delivers the most in-depth visibility and control to power exceptional schools where students are safe and engaged; technology is compliant and easily managed; and resources are secure and optimized. Purpose-built for school networks and devices, Lightspeed’s cloud-managed solutions include the most effective web filtering, student safety monitoring, classroom management, device management, and data analytics software available. Headquartered in Austin, Texas, with a European office in London, UK, Lightspeed serves over 23 million students across 31,000 schools in 43 countries, utilizing 15 million devices. Learn more at www.lightspeedsystems.com. 

We love our employees, and we show it. A sneak peek into our BENEFITS & PERKS include: 

• Health-- Medical, dental and vision insurance with healthy company contribution toward premiums. Lightspeed kicks cash into your HSA if you participate in our HDHP. 
• Wellness-- Paid parental leave. Healthy holiday and PTO policy, including Christmas to New Year’s Day break. 
• Retirement-- 401(k) matching up to 6% 
• Other -- Work from where it makes sense. Pet insurance. 

ABOUT OUR ATX HQ 

If “work from where it makes sense” includes being onsite for you some or all the time, you will LOVE being at the ranch. Our uniquely Lightspeed (and totally Texas) corporate headquarters has everything Lightspeeders need to get the job done – and a whole lot more. 

• 15,000 sq. ft. of open work area, offices, and huddle rooms 
• Snacks galore and a private chef serving up lunch Tuesday through Thursday every week 
• A state-of-the-art fitness center (with outfitted locker rooms)
• Physical therapist onsite regularly 
• Indoor and outdoor casual collaboration spots 
• Pet-friendly office environment 
• A golf simulator, go-carts, shuffleboard, corn hole, and MORE fun 

All within 31 sprawling acres of Live Oak trees that foster a natural habitat for local wildlife. It is not uncommon to be greeted daily by whitetail deer. (Maybe it wants to join your meeting?) 

Lightspeed Systems is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination on the basis of race, color religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, or other protected characteristic.