Job Application for Host - Lilac Club Casino at Lilac Club Casino (NEGC)

SUMMARY DESCRIPTION:

The Host is responsible for providing exceptional hospitality to all guests. The host is a critical role that is the first and last touch point when our guests arrive and leave the establishment.

ESSENTIAL JOB FUNCTIONS/DUTIES:

Include the following. Other duties may be assigned.

Provide prompt and courteous service to all guests. Always serving guests in a friendly and professional manner.
Ability to understand and work in assigned sections unless otherwise noted by Manager on Duty.
Escorts guests as soon as possible to appropriate table and presents menus. Offers assistance if necessary with highchairs, etc.
Keeps Host station clean and organized. Ensures all menus are clean. Restocks necessary supplies and brings all areas up to standard
Completes opening, ongoing and closing side-work, with manager approval before clocking out. Duties include
Follows opening/closing checklist and company policies to meet role objectives.
Maintain relevant knowledge of all food and beverage menus, directions, entertainment and all upcoming events.
Follow all company policies and procedures. Comply with all policies and standard operating procedures of the company.
Follows company policies and mandated law with regards to proper food handling and storing.
Gives a warm and pleasant farewell to guests and invites them to return.
Attends shift meetings according to shift schedule.
Maintains a clean and neat appearance while adhering to the uniform standards of the host position.
Maintains a favorable working relationship with all other company employees and purveyors to foster and promote a cooperative and harmonious working climate.
Other duties may be assigned.

JOB SPECIFICATIONS:

Must be 18+ years old.
Demonstrate strong listening and communication skills.
Demonstrate problem-solving and critical thinking.
Ability to work independently and on a team, maintaining a high level of performance.
Focus on teamwork and collaboration of others.
Physically able to lift/move items up to 50 lbs and open/close containers.
Ability to manage reservation system and floor plan to ensure smooth flow of business.
Able to multitask under pressure while maintaining composure.

First Name

Last Name

Preferred First Name

Phone

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

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School

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Degree

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Discipline

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Do you have experience working in a casino or hospitality?

Do you have any certifications?

Were you referred by a current employee? If Yes, type their full name. If No, type N/A

Referred by

Will you now or in the future require visa sponsorship to work in the United States?

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How many years of experience do you have working in a casino or hospitality?

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Do you currently hold, or have you ever held, a New Hampshire Lottery Games of Chance primary or secondary license?

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To ensure transparency and avoid conflicts of actual or perceived interest, please indicate whether you have any of the following relationships with individuals or organizations involved in reviewing, sponsoring, or benefiting from this application: Family connections (spouse, domestic partner, sibling, parent, child, in-laws) Close personal relationships (long-standing friendships or romantic relationships) Professional associations (past or current supervisors, colleagues, collaborators)

I am related to or closely connected with a current employee or someone involved in the hiring or selection process.

I have worked directly with someone involved in the hiring or selection process.

I have shared financial interests with a current employee or someone involved in the hiring or selection process.

I do not have any relationships to disclose.

Host - Lilac Club Casino

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