Project Manager III

Summary:

The Product Experiences team is dedicated to creating exceptional experiences that turn users into passionate advocates for our products and platforms. By engaging communities in real time, we embody the promise of technology to build meaningful human connections. Our team plays a key role in launching consumer hardware and software through impactful events and experiences.

We are seeking a highly skilled, motivated, and detail-oriented Training and Production Project Manager to work alongside the Training Program Manager, supporting all aspects of program management. This role involves cross-functional collaboration to support programs and implement processes for the Program Experience team and partners. As part of the Global Events organization, this Project Manager will oversee the training and production efforts for professional audiences worldwide.

The ideal candidate is an experienced project manager with a proven ability to execute scalable marketing projects from inception to completion. Success in this role requires exceptional communication skills, adaptability in a fast-paced environment, results-driven focus, and comfort with ambiguity. Additionally, candidates should excel in cross-functional communication and project execution, have marketing expertise, familiarity with AR/VR/MR technologies, and strong analytical skills.

Qualifications

Minimum Requirements:

• 5+ years of experience in marketing project management or interactive production.
• Exceptional organizational skills with attention to detail, prioritization, and multitasking abilities.
• Proven communication and presentation skills, with experience working alongside executive-level leaders.
• Self-motivated, with excellent written and verbal communication capabilities.
• Proficiency in software tools such as G-Suite, MS Office, and SCORM.
• Familiarity with standard project management tools and methodologies.
• Ability to maintain composure under pressure.
• High energy, creative problem-solving skills, and adaptability to change.
• Open, collaborative mindset with a proven track record as a team player.

Preferred Qualifications:

• Experience contributing at both strategic and operational levels.
• Demonstrated ability to initiate and complete projects with minimal oversight.
• Background in training development or management.
• Knowledge of software platforms, event production, technical operations, and scalability.
• Experience with VR, gaming, or smart home technologies.
• Professional experience across both agency and in-house environments.

Key Responsibilities

• Support the Program Manager in overseeing the staffing and training program.
• Manage hiring and training of Demo Specialists.
• Contribute to the growth and development of the staffing and training demo program.
• Drive the scalability of program expansion on an international scale.
• Maintain processes that enhance efficiency and scalability while maximizing impact, incorporating feedback as needed.
• Develop and refine the Training Program for Product Experiences, implementing new processes to improve overall efficiency.
• Ensure relentless focus on execution, keeping projects on track and moving forward.
• Oversee program analytics, including training effectiveness.
• Lead cross-functional projects, managing requirements, planning, scheduling, deliverables, resourcing, alignment, measurement, budgeting, documentation, and reporting.
• Collaborate with production and staffing agencies to align expectations and deliverables across workstreams.
• Communicate status updates, risks, and mitigation plans to stakeholders and partners, proactively addressing potential challenges.
• Manage the creation of scripts, content, and materials for the Product Experience team and product assets.

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.

 

Location: Onsite (NYC or SF Bay Area)

Role type: Contract 8 Month Position 

Expected hours: 40 per week 

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Do you or will you in the future require any sponsorship to work in the US?

Language:

• English  (Required)