Project Manager II

Summary:

As a Pillar Operations Project Manager, you will oversee the workflow, timelines, and delivery of external UXR (User Experience Research) and game evaluation projects. In this role, you will collaborate closely with the UXR Program Manager, internal content owners, and research vendors to ensure user research studies and related initiatives are delivered within agreed-upon scope, schedule, and budget. You will play a pivotal role in managing a portfolio of vendor-led research projects, ensuring smooth execution and operational excellence.

Key Responsibilities

• Project Management:
• Schedule, monitor, and manage external user research studies focused on game evaluation.
• Coordinate vendor-led UXR projects, ensuring the timely delivery of research findings.
• Provide regular status updates and progress reports while identifying opportunities to improve operational efficiency and process quality.
• Cross-Functional Collaboration:
• Partner with Developer Relations, Production, UXR teams, and research vendors to ensure seamless execution of deliverables.
• Identify, communicate, and escalate priority and delivery-related issues.
• Adapt and communicate changes in requirements, aligning project delivery with milestone objectives.
• Reporting & Analysis:
• Report status and progress at both project and program levels.
• Track key metrics and distribute satisfaction surveys.
• Aggregate data and analyze findings, contributing to actionable insights and overall program success.

Experience

• At least 5 years of experience in project management, ideally within the video game industry or UXR project management.
• Bachelor’s or Master’s degree in Project Management, Psychology, Sociology, or a related field, or equivalent professional experience.

Preferred Qualifications

• Methodologies: Proficiency in agile, scrum, waterfall, and game development lifecycle (GDLC) methodologies.
• UXR Experience: Familiarity with UXR programs in gaming, with a strong understanding of how research influences game design and player experience.
• Tools: Experience with project management platforms like JIRA, Trello, and Asana, as well as UXR reporting tools.
• Gaming Knowledge: Understanding of gaming trends, player behavior, and design best practices. Passion for games is an advantage but not mandatory.
• Cross-Functional Collaboration: Proven ability to collaborate across teams and functions at scale.

Join Us If you’re passionate about project management and user research in the gaming space, this is your opportunity to shape player experiences on the cutting edge of VR game development.

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.

 

Location: United States (Remote, West Coast preferred)

Role type: Contract 12 Month Position 

Expected hours: 40 per week 

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Do you or will you in the future require any sponsorship to work in the US?

Language:

• English  (Required)