Content Specialist IV

The Content Specialist will play a key role in supporting the Infra Data Centers Content team, ensuring the creation of high-quality content and communications that engage and inform our audiences. This position requires a proactive and adaptable professional with strong communication skills, digital marketing expertise, and a solid understanding of digital creative tools.

The ideal candidate is highly organized, detail-oriented, and skilled in project management, stakeholder engagement, and administrative functions. They will have proven writing and editing abilities, as well as a keen understanding of content analytics and creative media production. Experience in graphic design, video editing, or digital storytelling is highly desirable.

Key Responsibilities

• Provide content support to the Infra Data Centers Content team, ensuring alignment with strategic goals.
• Manage email aliases, triaging incoming messages, filtering content, directing inquiries, and responding with boilerplate messages in a timely manner.
• Support research and development for a digital asset library, exploring off-the-shelf online and digital tools.
• Source and liaise with vendors, ensuring the delivery of required content-related services.
• Provide template support for content creation, including data organization and preparation for external vendor design.
• Develop and enhance graphics and visual content that captivates audiences and strengthens brand identity.
• Assist with video content creation, including timestamp compilation, editing instructions for vendors, and pulling clips from existing videos.
• Compile a database of annual commemorative dates and key events, curate content using existing materials, manage internal review processes, and oversee the documentation of content plans.
• Update Google Slide presentations with annual statistics or narrative adjustments, ensuring accuracy and attention to detail.
• Review videos for sound bytes, extracting quotes for use in future content development.
• Draft blog posts based on existing social media content and other published materials.
• Track and analyze content data, sourcing key insights from external platforms and cross-functional internal partnerships.
• Build and maintain strong relationships with internal stakeholders, demonstrating effective project management and collaboration.

Qualifications

• Bachelors degree in Communications or Digital Marketing (Masters degree preferred).
• 7+ years of experience in Communications or Digital Marketing, with expertise in social and web platforms.
• Proven writing and editing skills, with excellent verbal and written communication abilities.
• Strong administrative, organizational, and project management skills, with the ability to work independently and collaboratively.
• Experience in tailoring communication for different audiences.

Preferred Qualifications

• Expertise in creative video production or graphic design, including experience with Canva, Adobe Suite, or other digital creative tools.
• Experience with data management and analytics tools.
• Familiarity with Content Management Systems (CMS) and digital publishing platforms.

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.

Location: United States (Remote)

Role type: Contract 12 Month Position 

Expected hours: 40 per week 

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday (Extended schedule as needed Saturday-Sunday)

Application Question(s):

• Do you or will you in the future require any sponsorship to work in the US?

Language:

• English  (Required)