Writer - Content Development & Quality Assurance

 

Summary:

We are looking for a detail-oriented and skilled Writer to collaborate with subject matter experts and create technically accurate, high-quality content for Recruiting, employee communications, and cross-functional (XFN) audiences. This role requires strong editorial judgment, content expertise, and the ability to uphold content standards while driving improvements based on user feedback and data insights. 

Key Responsibilities 

• Content Creation & Editing: Develop, refine, and edit relevant content in collaboration with subject matter experts to ensure accuracy and clarity for Recruiting, employee, and XFN audiences. 

• Content Evaluation & Guidance: Assess new and updated content (regional and global) across platforms, providing strategic guidance for optimization. 

• Collaboration: Work closely with content owners to ensure materials are validated, accurate, relevant, and aligned with end-user needs. 

• Stakeholder Support: Provide assistance and direction on content-related challenges, ensuring effective resolution. 

• Standards & Consistency: Maintain content standards, style guides, and templates, reinforcing consistency across platforms. 

• Training & Guidance: Educate stakeholders on content standards and style guidelines, ensuring proper implementation. 

• Compliance & Adherence: Enforce adherence to editorial standards, escalating issues as necessary. 

• Quality Assurance (QA): Perform targeted content reviews to verify consistency, accuracy, and effectiveness. 

• Continuous Improvement: Support content enhancement efforts by analyzing case trends, feedback, and usage data to identify opportunities for refinement. 

Requirements 

• Subject Matter Expertise: Ability to write, edit, and refine content tailored for Recruiting, employee, and XFN audiences. 

• Content Strategy & Evaluation: Experience in assessing and improving content across various surfaces, ensuring quality and relevance. 

• Collaboration & Communication: Strong interpersonal skills to work effectively with content owners and stakeholders. 

• Standards Maintenance: Skilled in maintaining editorial guidelines, style guides, and templates to ensure consistency. 

• Training & Oversight: Ability to educate stakeholders on content best practices and reinforce adherence to editorial standards. 

• Quality Assurance & Compliance: Proven ability to conduct selective QA on published content and drive continuous improvement through data insights. 

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.

Location: United States (Remote)

Role type: Contract 6 Month Position 

Expected hours: 40 per week 

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday (Extended schedule as needed Saturday-Sunday)

Application Question(s):

• Do you or will you in the future require any sponsorship to work in the US?

Language:

• English  (Required)