Technical Product Operations Specialist

Summary:

The Product & Regulatory Operations organization plays a critical role in ensuring user and business safety across a suite of global platforms. This team delivers operational excellence for emerging and high‑priority initiatives in close partnership with product, engineering, legal, and cross‑functional stakeholders.

As a Technical Product Operations Specialist, you will lead initiatives that enhance product growth, engagement, and quality through data‑driven insights and technical tooling. We are seeking experienced professionals with strong technical acumen, product intuition, and the ability to independently build analytical solutions, leverage AI‑assisted workflows, and drive programmatic improvements through automation and data analysis.

Responsibilities

• Support execution strategies across multiple products and platforms, including launching 0‑to‑1 initiatives, accelerating program delivery, and improving product outcomes through technical and programmatic solutions
• Write, optimize, and maintain advanced SQL queries to collect, transform, and analyze product data from various sources, identifying trends and insights that inform decision‑making
• Build and maintain dashboards, reports, and visualizations (e.g., Unidash, Google Sheets) to communicate findings and support real‑time operational decisions
• Leverage AI agents and AI‑assisted tools to accelerate data analysis, automate repetitive workflows, and prototype technical solutions
• Proactively identify program risks, develop data‑backed mitigation strategies, and communicate updates clearly across cross‑functional teams
• Provide program management support by identifying opportunities, anticipating roadblocks through data analysis, strengthening cross‑functional alignment, and executing plans with technical rigor

Minimum Qualifications

• 8+ years of experience in consulting, strategy, operations, or program management, with a focus on technical product operations
• Proficiency in SQL, including advanced query structures (CTEs, window functions, joins, aggregations, and data transformations)
• Experience using AI agents and AI‑assisted workflows; comfortable prompting, iterating, and integrating AI tools into daily work
• Expert‑level proficiency in Google Workspace, especially Google Sheets (complex formulas, pivot tables, automated workflows, and detailed documentation)
• Demonstrated ability to manage multiple workstreams simultaneously in a fast‑paced environment
• Self‑starter with the ability to work independently, take initiative, and drive projects forward with minimal oversight
• Strong adaptability and eagerness to learn new tools, technologies, and domains
• Excellent critical‑thinking skills with experience using data to anticipate issues, unblock challenges, and drive solutions
• Proven organizational and time‑management capabilities

Preferred Qualifications

• Experience with VS Code or similar development environments
• Familiarity with low‑code/no‑code tools or AI‑assisted code generation
• Experience building dashboards and data visualizations (Unidash, Tableau, Looker, or similar)
• Understanding of data pipelines, ETL processes, or data infrastructure concepts
• Experience collaborating with engineering teams on technical requirements and specifications
• Background in quality assurance, triage operations, or ML/AI validation workflows
• Experience developing and implementing manual and automated test strategies for products and features

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.

 

Location: United States (Remote)

Role type: Contract 6 Month Position 

Expected hours: 40 per week 

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Do you or will you in the future require any sponsorship to work in the US?

Language:

• English  (Required)