Manager, Deductions

About Liquid I.V.

This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions expected of the role. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. Ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to the company’s mission, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Liquid I.V.

We are committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard, and empowered to bring their full, authentic selves to work.

Liquid I.V. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

About our Team:

We are a world-class team of innovators and passionate change-makers, looking to develop transformative hydration solutions and make a meaningful impact on the world around us.  

At Liquid I.V., we are committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve.    

Our team members enjoy a flexible and inclusive working environment, a highly collaborative and innovation-forward culture, generous benefits and perks that empower employees to champion their wellbeing every day, as well as an infinite supply of Liquid I.V. for extraordinary hydration. 

About the role:

Liquid IV is seeking an experienced and strategic Finance Manager to lead the operations of our Order to Cash Deductions processes as we expand our deductions capability and team given the insourcing of customers from our broker, Emerson. This role will be responsible for leading the newly formed Order to Cash Deductions team of 6 team members overseeing Deductions and Controls. 

Functions and duties of this role include, but not limited to:

• Lead our Deductions processing operations for entire B2B retail business 
• Develop and optimize end-to-end Order to Cash workflows on deductions including trade (promotions, coupons, unsaleables etc) and non-trade (shortages, compliance fees etc) deductions, encompassing both the ERP and TPM tools 
• Stabilize the technology backbone for Deductions in partnership with the IT team – internal and external 
• Establish and enforce deductions (markdowns, unsaleables, returns, shortages) policies in collaboration with Sales and Supply Chain teams. 
• Provide leadership and mentorship to the 6 member strong Deductions team. 
• Oversee the resolution of complex customer deductions, disputes, ensuring timely and accurate resolution. 
• Collaborate cross-functionally with Sales, Operations, and Finance teams to drive process improvements and operational efficiencies. 
• Monitor key Order to Cash KPIs and trends, and implement corrective actions as needed. 
• Prepare and present regular performance reports and insights to senior management.

Qualifications:

• Bachelor's degree in Finance, Accounting, Business Administration, or related field; MBA or advanced degree preferred. 
• At least 7+ years work experience in Finance, including proven experience in Order to Cash Deductions management, preferably in a leadership role within a consumer goods or retail environment. 
• Strong understanding of Trade Promotion Management (TPM) concepts and strategies. 
• Experience with ERP systems (preferably D365) and Trade Promotion Management software. 
• Excellent leadership, communication, people management and stakeholder management skills. 
• Strategic thinker with a track record of driving process improvements and achieving operational excellence. 
• Collaborate cross-functionally with Sales, Operations, and Finance teams to drive process improvements and operational efficiencies. 
• Monitor key Order to Cash KPIs and trends, and implement corrective actions as needed. 
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. 

What We Give:

• 100% company-paid medical, dental and vision insurance for employees (PPO, HMO and Kaiser options).
• A 401k plan with company match, short and long-term disability coverage. 
• A generous PTO and sick policy that includes 13+ paid annual holidays. 
• Wellness classes (fitness, mental health, nutrition, finance, etc.). 
• An Employee Assistance Program, including membership for guided meditation for all employees. 
• Monthly tech and wellness reimbursement. 
• An infinite supply of Liquid I.V. for endless hydration!  

Work Environment:

• This role is HYBRID

Candidates must be authorized to work in the United States without sponsorship.

The compensation band for this position is $110,000 - $153,000 annually. The exact salary is determined by various factors including experience, skills, education, geographic location, internal company equity, and budget.

This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions expected of the role. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. Ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to the company’s mission, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Liquid I.V.

We are committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard, and empowered to bring their full, authentic selves to work.

Liquid I.V. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

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