Program Assistant

What We Do

With residents and partners, LISC forges resilient and inclusive communities of opportunity across America – great places to live, work, visit, do business and raise families.

Strategies We Pursue

• Equip talent in underinvested communities with the skills and credentials to compete successfully for quality income and wealth opportunities.
• Invest in businesses, housing and other community infrastructure to catalyze economic, health, safety and educational mobility for individuals and communities.
• Strengthen existing alliances while building new collaborations to increase our impact on the progress of people and places.
• Develop leadership and the capacity of partners to advance our work together.
• Drive local, regional, and national policy and system changes that foster broadly shared prosperity and well-being.

Since 1979, LISC and its affiliates have invested approximately $29.7 billion in businesses, affordable housing, health, educational mobility, community and recreational facilities, public safety, employment, and other projects that help to revitalize and stabilize underinvested communities. Headquartered in New York City, LISC’s reach spans the country from East coast to West coast in 38 markets with offices extending from Buffalo to San Francisco and in 2,400 rural counties across 49 states and Puerto Rico. Visit us at www.lisc.org

Position Description

The Program Assistant will be responsible for ensuring efficient office operations by providing a range of administrative functions to support the LISC office. In addition, the Program Assistant will provide support to the Detroit team to ensure grant/contract management is timely and accurate and programs are administered smoothly and effectively.

Responsibilities include grant administration, compliance and disbursements, and financial management. The successful candidate must be proactive, organized, familiar with budgeting, able to perform multiple tasks and demonstrate effective teamwork to accomplish regular and ongoing tasks, possess outstanding administrative and computer skills; and have excellent oral and written communication skills.

The position offers an excellent working environment and exposure to a broad range of community development activities.

Responsibilities

• Administer, track, and update donor lists, records, and communication materials used for fundraising, utilizing LISC platforms, including Salesforce to work efficiently
• Utilize current processes and systems to track local office revenue and expenses monthly for accuracy; provide other support to include invoicing, updating payment status, proactively communicating with LISC vendors as well as internal teams, including disbursement of private and government grants and related compliance
• Process incoming checks and grants, and track status of all receivables
• Plan and coordinate events and meeting logistics for staff to attend training sand conferences
• Managing external events calendar for LISC Detroit staff attendance
• Support Local Advisory Committee meetings (minutes, logistics, meeting coordination, and technology support) and other committees
• Develop and enhance processes/procedures to effectively manage daily office operations
• Distribute mail, overnight packages, respond to phone and email inquiries from the public, maintain office and meeting space, proactively ensure office is prepared for meeting and guests
• Order office supplies and manage inventory to ensure adequate supplies for the office and staff
• Work with LISC IT to maintain/troubleshoot LISC operating systems, software, applications, computer & other office equipment
• Develop and maintain strong working relationships with local and national LISC operations teams
• Provide administrative support to the LISC Detroit team
• Coordinate with the National Communications team, prepare content for publication including newsletters and press releases and as required, update our social media presence, including review of analytics to inform the broader communication strategy.
• Manage all local social media accounts and regularly update all mailing & contact lists

Program Responsibilities

• Coordinate and serve as liaison to the National LISC Sports & Recreation team including promoting funding opportunities, managing review of proposal submitted, tracking and reporting on grant outcomes, preparing grant agreements, reviewing financial reports, processing grant disbursements, and supporting grant compliance
• Market the LISC AmeriCorps program to community partners, recruit host sites, hold regular meetings with members and partners, coordinate project activities, and ensure program compliance
• Perform other related duties as assigned

Qualifications

• Associate’s degree from an accredited college or university or comparable work experience.
• Program Management experience a plus
• Minimum 2+ years’ related work experience in non-profit administration or community development preferred
• Proficiency in the following types of software: Salesforce, Certify, NetSuite, ADP, Campaign Monitor, Canva, Smartsheet's and Box
• Excellent writing and verbal communication skills
• Experience analyzing and organizing conceptual and quantitative information
• Facilitate multiple and varied projects with strong attention to detail, organization, and accuracy
• Work independently and as a part of a team
• Experience with social and digital media management, including front end and backend website updates a plus
• Experience working effectively with diverse staff and stakeholders
• Excellent customer service skills

*Actual salaries may be based on several factors including, but not limited to, a candidate's skill set, experience, education, work location and other qualifications.

Our benefits include: 

Medical, Dental, Vision Coverage: Comprehensive health plans for you and your family's well-being; Disability Insurance: Long-term and short-term coverage for peace of mind; Retirement Savings: Secure your future with our 401(k) and 403(b) plans; Generous Holidays: Enjoy ample time off to recharge and celebrate; Vacation, PTO, and Sick Days: Take advantage of flexible time-off policies to maintain work-life balance; Tuition Assistance: Pursue your educational goals with support from our tuition assistance program; Referral Program: Earn rewards for referring qualified candidates to join our team; Professional Development Opportunities: Grow and advance in your career with access to ongoing training and development programs tailored to your goals.

LISC is an equal opportunity employer. LISC does not discriminate in employment on account of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military status or veteran status, unfavorable discharge from military service, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information or any other characteristic protected by applicable federal, state or local laws and ordinances.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business.

LISC IS AN EQUAL OPPORTUNITY EMPLOYER COMMITTED TO DIVERSITY, EQUITY, INCLUSION AND JUSTICE