People Operations Generalist

Who is Litmus 

Litmus is a growth-stage software company that is transforming the way companies harness the power of machine data to improve operations. Our software is enabling the next wave of digital transformation for the biggest and most innovative companies in the World – making Industrial IoT, Industry 4.0 and Edge Computing a reality. We just completed our Series B financing round, and we are looking to expand our team.

Why join the Litmus team 

You want to be a part of something great 

We pride ourselves on building the most talented and experienced team in the industry who knows how to win. We work hard and the results speak for themselves. We’re trusted by industry leaders like Google, Dell, Intel, Mitsubishi, Hewlett-Packard Enterprise and others as we partner to help Fortune 500 companies digitally transform. 

You want to define and shape the future

At Litmus you’ll have the opportunity to support and influence the next wave of the industrial revolution by democratizing industrial data. We’re leading the industry in edge computing to feed artificial intelligence, machine learning and other applications that rapidly change the way manufactures operate

You want to build and shape your career 

Join a growth-stage Silicon Valley company to build and define your career path in an environment that allows you to progress rapidly. Bring your unique experience, talent and expertise and add to it by collaborating with and learning from the brightest people in the industry.  

We are committed to hiring great people who are passionate about what they do and thrive on winning as a team. We welcome anyone and everyone who wishes to join the Litmus marketing team to apply and share their career experience, dreams and goals with us. 

People Operations Generalist — Toronto, ON

Location: Toronto, Ontario (hybrid)
Team: People Operations / HR
Employment type: Full-time

About Litmus Automation
Litmus is building a high-impact People Operations function to support rapid growth. We’re looking for a hands-on People Operations Generalist who will partner across the business to deliver reliable HR operations, excellent employee experiences, and a data-driven approach to people programs.

Role summary

As our People Operations Generalist you’ll be a trusted partner to employees and leaders, executing core HR programs (recruiting support, onboarding/offboarding, HRIS, benefits coordination, employee relations), maintaining compliance with Ontario employment requirements, and continuously improving HR processes. You’ll balance day-to-day operational excellence with projects that scale — from policy updates to HR reporting and internal processes. This position will report to the Director of People Operations.

About the Role

• Assist in day-to-day HR operations for employees: onboarding, offboarding, documentation, HRIS updates and data integrity.
• Support full-cycle recruiting for select roles: post jobs, screen candidates, schedule interviews, coordinate offers and help manage the candidate experience.
• Manage onboarding programs and new-hire orientation to ensure consistency and a great first 90 days.
• Coordinate benefits administration and liaise with providers/third-party vendors to resolve issues and ensure accurate, timely payments and enrollments.
• Ensure HR compliance with federal and Ontario laws and regulations (ESA, Ontario Human Rights Code, AODA, Federal employment requirements when applicable) and support policy updates.
• Act as a first responder for employee relations and HR inquiries — provide coaching, investigations, documentation and escalation to senior People leaders as appropriate.
• Maintain and optimize HR systems (HRIS/ATS) and ensure accurate people data and reporting.
• Produce HR metrics and dashboards to inform leadership (turnover, hiring pipeline, headcount, absence trends, etc.).
• Lead small projects that improve People processes (e.g., automation of manual tasks, process playbooks, improved reporting) using AI tools to streamline work and generate insights where appropriate.
• Support learning & development and employee engagement initiatives as needed (employee engagement events, recognition programs).

Requirements

• 3+ years of hands-on People Operations / HR experience (startups or fast-growing companies strongly preferred).
• Solid experience with Canadian payroll and benefits practices and vendors.
• Track record managing HRIS and ATS platforms (e.g., Greenhouse, Lattice, Deel — or similar).
• Strong working knowledge of Ontario employment requirements and employment-related compliance.
• Excellent written and verbal communication skills, with high attention to confidentiality and documentation.
• Strong organizational skills, ability to manage multiple priorities and deliver on tight timelines.
• Comfortable partnering with cross-functional stakeholders from people leaders to individual contributors.
• Data-driven mindset — comfortable producing HR metrics and using them to inform decisions.
• Demonstrated curiosity about and ability to use AI and automation tools to improve People Operations processes and productivity. (We’re building an AI-native culture and expect employees to embed AI thoughtfully into day-to-day work to improve the employee experience.)

Who You Are

• Excited to have an immediate impact on HR processes and employee engagement.
• Someone who has zeal for continuous improvements and a learning mindset — open to new tools and ways of working.
• Able to handle sensitive employee matters with the upmost integrity and discretion to ensure a safe and professional environment for all employees.
• You have a bias for action — you get things done and improve as you go.
• A team player that likes to win.
• Passionate about processes, but can also balance the chaos of a startup that is constantly making quick pivots.

Nice to haves

• HR designation (CHRP/CHRL/SHRM/PHR or equivalent) or post-secondary degree in HR, Business Administration or related field.
• Experience implementing HR process automation, tooling, or playbooks at scale.

Why join Litmus

• Be part of a growing People team helping shape the employee experience in Toronto and across the global company.
• Opportunity to own operational programs and deliver projects that scale.
• We’re creating an inclusive culture and strong focus on learning and development.
• You will have the ability to make an impact on processes and initiatives that enhance the employee experience for all global employees.

Find us at www.litmus.io