Senior Corporate Counsel

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

Overview:

LivePerson is looking for a dynamic, hands-on technology licensing counsel capable of supporting commercial contracting as well as privacy and AI Compliance. In this role, you will work within the Legal team to support sales and commercial contracting and to align and create internal and customer-facing processes that support trusted AI innovation, data privacy and regulatory compliance. You will get to work with some of the top global brands and with a team of world class professionals. Most of all, your expertise, knowledge and experience will help define standards for continued expansion of our vision. This role will be cross-functional and highly dynamic and reporting into LivePerson’s Legal team. 

You will: 

• Engage in all facets of B2B commercial and technology SaaS contracting supporting our sales and business teams in managing and negotiating commercial agreements and related documentation;
• Support all legal processes related to customer queries, RFPs, RFIs, questionnaires and FAQs
• Assist in developing and maintaining processes and frameworks to align our business practices with privacy and AI standards globally
• Collaborate and partner with the Legal, Security, Product and Engineering teams as well as other business areas to support innovation while governing data and AI efficiently and effectively in compliance with applicable laws and regulations
• Manage third party privacy topics including supporting third party due diligence and data privacy impact assessments with respect to partners and vendors.
• Assist in creating and improving form agreements and playbook

You have:

• 4+ years’ experience working as legal counsel with SaaS, data privacy or AI or similar role in a Global Technology Company.
• Experience with SaaS sales and commercial contracts and licensing 
• Experience with data privacy, AI compliance and data mapping
• Excellent project management skills
• Knowledge of regulations and best practices impacting data governance, data management, and artificial intelligence. Relevant certifications are highly preferred and expected
• A high level understanding of 3rd party security certifications
• Ability to communicate, at all levels, comfortably and with confidence - both technical and non-technical subjects and sometimes acting as a liaison/translator between parties
• Experience working through complex problems, and creating easy-to-follow solutions
• Ability to work under pressure on multiple projects
• Passion for creating solutions with a positive attitude to change
• Excellent analytical skills and an informed, evidence-based approach
• Ability to work remotely or in a team setting as needed (we are a remote first organization; but we also value time together)
• Excellent English proficiency; additional languages are advantageous.

Benefits:

• Health: medical, dental, and vision
• Time away: vacation and holidays
• Development: Access to internal professional development resources
• Equal opportunity employer
• #LI-Remote

 

Why you’ll love working here:

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

 

 

The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates' personal and financial information.  This phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets.Please note that any communication from our hiring teams at LivePerson regarding a job opportunity will only be made by a LivePerson employee with an @liveperson.com email address.

LivePerson does not ask for personal or financial information as part of our interview process, including but not limited to your social security number, online account passwords, credit card numbers, passport information and other related banking information. If you have any questions and or concerns, please feel free to contact recruiting-lp@liveperson.com