Commercial and Technology Counsel

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

Overview:

LivePerson is looking for a dynamic, hands-on technology counsel capable of supporting commercial contracting as well as privacy and AI Compliance. Your primary focus will be to support the Sales and Partnership teams across our LivePerson and Engage businesses to negotiate commercial agreements (master services agreements and master partnership agreements) with enterprise customers and partners. You will also provide legal advice to all other business departments as needed, especially on procurement, data privacy, employment, and general corporate governance matters. This role is ideal for a commercially minded, business-enabling legal professional with the ability to work highly independently.

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You will: 

ales & Partnerships Legal Support

• Negotiate a wide range of commercial contracts, including master services agreements, master partnership agreements and vendor agreements.
• Assist the Sales and Partnership teams with new opportunities, RFPs and deal structuring.
• Provide strategic legal advice to enable business growth while managing legal and operational risk. 

Employment and HR Legal Support

• Partner with the People team to advise on employment-related issues across the APAC region.
• Provide support on employment documentation, policies, and regional employee relations.

Corporate Governance & Compliance

• Support ongoing corporate governance and entity management across the APAC subsidiaries, working with external counsel and vendors as needed.

General Legal Affairs

• Act as the go-to legal advisor for all legal matters within the APAC region.
• Liaise with global legal and other colleagues to ensure consistency and alignment.
• Manage relationships and work with external counsel and vendors where needed.

 

You have:

• 5- 7 years’ experience working as legal counsel with SaaS, data privacy or AI or similar role in a Global Technology Company.
• Experience with SaaS sales and commercial contracts and licensing 
• Experience with data privacy, AI compliance and data mapping
• Strong experience drafting and negotiating commercial contracts, especially within the SaaS industry.
• Familiarity with employment law, data privacy law and/or corporate governance matters preferred.
• Excellent communication and negotiation skills.
• Ability to work highly independently, manage multiple stakeholders, and handle competing priorities.
• Knowledge of regulations and best practices impacting data governance, data management, and artificial intelligence. Relevant certifications are highly preferred and expected
• A high level understanding of 3rd party security certifications
• Ability to communicate, at all levels, comfortably and with confidence - both technical and non-technical subjects and sometimes acting as a liaison/translator between parties
• Experience working through complex problems, and creating easy-to-follow solutions
• Ability to work under pressure on multiple projects
• Passion for creating solutions with a positive attitude to change
• Excellent analytical skills and an informed, evidence-based approach
• Ability to work remotely or in a team setting as needed (we are a remote first organization; but we also value time together)
• Strong communication skills, Excellent English proficiency;

Benefits: 

• Health: medical and mental.
• Time away: vacation, holidays, and care days.
• Financial: Superannuation, ESPP and group life insurance.
• Family: parental leave.
• Development: Access to internal professional development resources.
• #LI-Remote

 

Why you’ll love working here:

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

 

 

The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates' personal and financial information.  This phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets.Please note that any communication from our hiring teams at LivePerson regarding a job opportunity will only be made by a LivePerson employee with an @liveperson.com email address.

LivePerson does not ask for personal or financial information as part of our interview process, including but not limited to your social security number, online account passwords, credit card numbers, passport information and other related banking information. If you have any questions and or concerns, please feel free to contact recruiting-lp@liveperson.com