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Director, Assistant Controller

United States- Remote

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.  

Overview:

We are seeking a highly motivated and experienced Director, Assistant Controller to join our Finance leadership team. This role will support the VP, Corporate Controller in leading the global accounting organization, ensuring accuracy, timeliness, and compliance across all accounting and financial reporting activities. The Director, Assistant Controller will play a critical role in building scalable processes, leading audit and compliance efforts, and driving operational excellence within the controllership function.

You will: 

  • Lead and oversee global accounting operations, including general ledger, revenue recognition, accounts payable, payroll, consolidations, and intercompany accounting.
  • Manage the monthly, quarterly, and annual close processes, ensuring timely and accurate financial reporting in accordance with US GAAP.
  • Oversee preparation and review of accounting schedules supporting the SEC filings (financial statements, footnote disclosures, MD&A).
  • Partner with FP&A, Tax, Treasury, and Legal to ensure alignment across financial processes and reporting.
  • Drive process improvements, automation, and internal controls to enhance efficiency and scalability of accounting operations.
  • Manage relationships with external auditors, ensuring successful completion of annual audits and quarterly reviews.
  • Ensure SOX 404 compliance, oversee internal control framework, and implement enhancements where needed.
  • Mentor and develop a high-performing accounting team; foster a culture of accountability, learning, and collaboration.
  • Support technical accounting research and provide guidance on complex transactions, including revenue recognition, business combinations, equity, and leases.
  • Act as a key advisor to leadership on accounting policies, risk management, and financial governance.

You have:

  • Bachelor’s degree in Accounting, Finance, or related field; CPA required.
  • 12+ years of progressive accounting experience, with at least 5 years in a leadership role in a public company environment.
  • Strong technical knowledge of US GAAP, SEC reporting, and SOX compliance.
  • Experience in SaaS or technology industry strongly preferred.
  • Excellent analytical and problem solving skills.
  • Proven track record of managing accounting operations in global, complex organizations.
  • Excellent leadership, team management, and communication skills.
  • Strong project management skills with the ability to drive initiatives across multiple teams.
  • Ability to thrive in a fast-paced, dynamic, and evolving environment.

Benefits: 

LivePerson offers comprehensive and great benefits programs to meet your needs:

  • Health: medical, dental, and vision insurance and wellbeing resources and programs
  • Time away: Public holidays and discretionary PTO package for flexible days off with manager approval
  • Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability
  • Family: parental leave, maternity support, fertility services
  • Development: tuition reimbursement and access to internal professional development resources.
  • Additional: 24/7 access to professional counselors, voluntary insurance coverage, exclusive perks and discounts
  • #LI-Remote

Why you’ll love working here: 

LivePerson is a hub for the ever-curious and proactive, offering a flexible work-life balance tailored to individual needs. With offices and WeWork locations worldwide, our flexible work policy provides our teams the freedom to work from their preferred environment. We're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

 

The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates' personal and financial information.  This phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets.Please note that any communication from our hiring teams at LivePerson regarding a job opportunity will only be made by a LivePerson employee with an @liveperson.com email address.

LivePerson does not ask for personal or financial information as part of our interview process, including but not limited to your social security number, online account passwords, credit card numbers, passport information and other related banking information. If you have any questions and or concerns, please feel free to contact recruiting-lp@liveperson.com

 

 



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