Senior Software Engineer

Location: Mannheim, Germany Remote Status: Fully Remote (#LI-Remote)

LivePerson (NASDAQ: LPSN) is a leader in trusted enterprise conversational AI and digital transformation. The world's leading brands use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing uniquely rich data analytics and safety tools to unlock the power of conversational AI for better business outcomes. Fast Company named LivePerson the #1 Most Innovative AI Company in the world.

Position Overview

As a Senior Software Engineer you will design and deliver high-impact core services that powers LivePerson’s conversational platform, leveraging deep Java expertise to build new features, enhance system stability, and drive continuous technical excellence. You will produce high-quality, well-tested code while collaborating cross-functionally to shape product direction, and take full ownership of services including operational responsibility and on-call support.

You Will: Key Responsibilities & Impact

• You will produce a high impact on core services that enable the conversational platform at scale.
• Use expert java knowledge to build new features, maintain the platform’s stability at LivePerson’s scale and continuously increase technical excellence score.
• Produce high-quality, well-tested code that you would be proud of.
• Be part of a team that will take full operational responsibility for the services that you own, and potentially take part in an on-call rotation.
• Use the latest technologies to solve real problems for our customers at a massive scale.
• Work with other engineers, and stakeholders to ensure valuable contributions, and groom the features that would define the product ahead.

Some of the technologies we're using:

• Java (8 and 11), JavaScript, TypeScript
• Spring, Spring Boot, and Spark Java
• Docker, Kubernetes, and Puppet
• Apache Kafka
• MySQL, Couch base, Cassandra, Elasticsearch
• Microservices, event-driven architecture
• GCP, AWS, and On-Premises infrastructure (Hybrid)
• Vault, OAuth2.0 Provider, and much more

You Have: Required Skills & Qualifications

• 4+ years of experience working with Java, and knowledge of JavaScript (plus)
• Experience with large-scale distributed microservices architecture.
• Some working knowledge with Cloud (GCP, AWS, On-Premise Datacenters).
• Bachelor’s degree (or higher) in Computer Science or a related discipline.
• Working proficiency in English, and can easily communicate with globally distributed teams.

Our Benefits & Perks

We are committed to supporting the complete well-being, health, financial security, family, and professional growth of our permanent employees.

💰 Financial Security & Growth

• Additional Pension scheme:  deferred pension scheme (LivePerson contributes 20%), ESPP and annual bonus depending on achievements
• Equipment: Internet and Mobile reimbursement
• Development: Access to internal professional development resources.

👨‍👩‍👧‍👦 Time Away & Family Support

• Flexible Paid Time Off (PTO): Personal time off 33 days , vacation (28 days) and care days (5)
• Paid Public Holidays.

Volunteering Days:  Use them to make a difference in your community. Whether it's a cleanup, supporting a local initiative or holding an “Ehrenamt”, just let us know! We're here to help you create a meaningful impact.

💻 Workplace Flexibility

• Remote-First Model: Be flexible, work flexibly and from anywhere  - no defined working hours or boundaries with offices in Mannheim and Berlin
• Monthly Connection: Join our monthly connection pizza day in the office!

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. We're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace, and recognized by Gartner as a leader in the Conversational AI space.

Belonging at LivePerson: Equal Opportunity Employer

We are committed to fostering an inclusive workplace and are proud to be an Equal Opportunity Employer (EOE). We believe that diverse perspectives drive innovation. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristics protected by US Federal, State, or Local law.

Accessibility Commitment

LivePerson is dedicated to the accessibility needs of our applicants and employees. We provide reasonable accommodations to job applicants with disabilities. Applicants who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

Important Candidate Notice

The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates' personal and financial information. The phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets.

Please note that any communication from our hiring teams at LivePerson regarding a job opportunity will only be made by a LivePerson employee with an @liveperson.com email address. LivePerson does not ask for personal or financial information as part of our interview process, including but not limited to your social security number, online account passwords, credit card numbers, passport information, and other related banking information. If you have any questions and or concerns, please feel free to contact recruiting-lp@liveperson.com