Sr. Manager, AI Ops
ABOUT LVT
LVT is on a mission to make the world safer and more secure through rapidly deployable security hardware that runs on our proprietary SaaS platform. Our enterprise-grade safety and security ecosystem makes it easy to secure essentially any physical environment through intelligent automation and actionable insights. As an industry leader in the IoT space, our systems are deployed in every state and adopted by Fortune 500 enterprise companies who share this vision.
ABOUT THIS ROLE
We are seeking a highly skilled and business-driven Senior Manager of AI Operations to lead the design, development, and deployment of AI solutions focused on internal business applications and productivity enhancement. This role will work closely with IT, Data, Security, Finance, Operations, and other enterprise stakeholders to identify high-value AI use cases and deliver tangible business impact through applied AI. This is a hands-on role with direct accountability for implementing AI solutions across functions such as finance automation, workforce productivity, internal data analysis, IT operations, legal compliance, and more. While this role does not currently include direct reports, it is critical to the strategic advancement of our AI roadmap.
RESPONSIBILITIES
- AI Strategy & Execution
- Translate business needs into AI-powered solutions for non-customer-facing use cases (e.g., document summarization, process automation, predictive analytics, chatbots for internal tools).
- Partners with domain leads across the business to identify, prioritize, and scope AI initiatives that reduce cost, improve efficiency, and enhance decision-making.
- Solution Design & Delivery
- Prototype and deploy AI/ML models using tools such as LLMs (e.g., Gemini, Chat GPT etc.), RAG pipelines, and automation platforms (e.g., Power Automate, UiPath).
- Own the end-to-end development of AI solutions from requirements gathering through proof-of-concept, development, validation, and deployment.
- Cross-Functional Collaboration
- Serve as the primary AI liaison between business teams and IT, ensuring alignment on business impact, technical feasibility, and security.
- Collaborate with the Data and Security teams to ensure responsible AI usage, data governance, and policy compliance.
- AI Governance & Policy
- Support the development and enforcement of AI usage guidelines and risk assessment processes for internal applications.
- Stay current with regulatory and ethical developments related to AI and ensure internal tools comply with emerging standards.
- Innovation & Evangelism
- Conduct vendor evaluations and pilot programs with AI platforms and toolsets.
- Promote awareness and adoption of AI tools across departments through enablement and training sessions.
QUALIFICATIONS
- 7+ years of experience in technology, with 3+ years in AI/ML roles focusing on internal enterprise applications or intelligent automation.
- Strong experience with at least one major LLM framework (OpenAI, Hugging Face, LangChain, etc.) and prompt engineering.
- Proven ability to design, develop, and deploy AI models and automation pipelines in real-world environments.
- Deep understanding of data privacy, security, and compliance in enterprise IT environments.
- Strong business acumen and experience working closely with cross-functional business stakeholders.
- Experience with cloud services (Azure, AWS, GCP) and MLOps practices preferred.
- Bachelor’s or master’s degree in computer science, Engineering, Data Science, or a related field. MBA or equivalent business exposure is a plus.
- Experience deploying AI assistants or copilots to automate internal workflows.
- Familiarity with service management platforms (e.g., ServiceNow), HR platforms (e.g., Workday), and ERP systems is a plus.
- Ability to create business cases and measure ROI for AI initiatives.
- Excellent communication and stakeholder management skills.
WHY JOIN US
- Founder-led and employee-driven company
- The opportunity to build where you stand
- Value centric decision making
- Both an economically stable and hyper-growth environment (ask us how this is possible)
- The market leader in redefining how B2B does security
On top of the obvious benefit of getting paid to work with great people who are laser-focused on a mission that matters, we also offer the following benefits:
- Comprehensive health, vision, and dental benefits for you and your family. Including supplemental and life insurance, company-paid HSA contributions, and an Employee Assistance Program (EAP).
- 401(k) With up to 4% match
- Time Off & Paid Holidays - Ask us how we empower employees to take control of their well-being
- Stock Options - Every full-time employee has the opportunity to be an owner of the company and benefit from our success.
- Paid Parental Leave - To help your growing family while you're away from work.
- Company Events - Christmas Party, Summer Party, and other parties to celebrate whenever we can find an excuse.
- Charitable Opportunities - LVT sends groups of employees to help the Daybreak Vision Project restore sight to thousands of people a year.
- Wellness - We regularly host dentists, chiropractors, financial experts, and other professionals to provide services and seminars to help promote physical, mental, emotional, and financial wellness.
- And More - Scholarship opportunities for employees and their dependents, discounted cell services, and opportunities to score tickets to Utah Jazz games and other Delta Center events.
HR Policy
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All Candidates must pass a drug screening and background check upon employment. Some roles may also require passing a federal background check and fingerprinting. Must be authorized to work in the U.S.
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