BizOps Associate (Product, Ops & Commercial)

Job Overview

Lola Blankets is a fast-growing direct-to-consumer brand creating the most beloved blankets on the internet. As we scale, we are seeking a BizOps Associate to join our BizOps team - the quantitative right hand to our Product, Operations, and Commercial leaders, helping them make sharper, faster decisions across inventory, new product development, fulfillment, and our retail / wholesale / corporate channels.

Reporting to the BizOps Lead, this person partners with the Heads of Product, Operations, and Commercial - supporting their highest-priority projects, and deepening the analytical rigor underneath decisions about what we make, how we get it to customers, and where we sell it. Alongside a counterpart BizOps Associate on the Marketing side, they co-own the operating rhythm of our Leadership Team (LT meetings, monthly retros, quarterly planning) and help hold the organization accountable to its commitments.

Think ex-consultant who’s ready to operate: structuring the problem, building the model, running the meeting, and making sure decisions get implemented. This is a role for someone who loves diving deep into inventory data one day and facilitating a quarterly planning session with senior leaders the next.

Core Responsibilities

Functional Partnership & OKR Support (Product, Operations, Commercial)

Acts as the analytical thought partner to the Heads of Product, Operations, and Commercial, translating their priorities into structured workstreams with clear owners, milestones, and success metrics. Day-to-day, that looks like:

• Inventory & Operations: Support our inventory planner in deepening the intelligence layer around inventory (availability, forecast accuracy, sell-through, days-on-hand); partner with Ops leadership on warehouse performance, fulfillment cost, COGS, and supply chain analytics
• Product & Product Development: Serve as the data champion for product line expansion - partnering with our product lead and directors on market sizing and opportunity assessment for new verticals and line extensions, then leading analytics on how new categories perform once launched (sale results, category creative and email performance, sell-through, and what it implies for the next bet). Coordinate new product development, assortment, and launch readiness into the campaign calendar (complementary to the Marketing-side counterpart on brand and creative). Support analytics on product performance, SKU rationalization, and portfolio strategy.
• Commercial: Support Commercial leadership with strategic analytics - location analytics, sell-through, product performance by channel, and portfolio thinking across retail, wholesale, and corporate.

Strategic Project Management & Leadership Support 

• Co-own preparation of Leadership Team meetings, monthly retros, and quarterly planning sessions: setting agendas, building executive presentations, synthesizing inputs, and driving follow-ups
• Track OKRs and key metrics across Product, Operations, and Commercial pods; hold owners accountable to commitments and surface risks early
• Drive CEO-priority projects: building business cases, structuring the work, aligning stakeholders, managing timelines, and delivering results
• Lead initiatives spanning multiple functions with clear ownership and accountability; translate strategic priorities into action
• Identify gaps in process, reporting, or capabilities and propose solutions that scale

Analysis & Business Intelligence

• Quantitative analysis across inventory and demand, unit economics by SKU and channel, COGS and fulfillment cost, retailer performance, and location strategy
• Synthesize large datasets into clear visual insights using SQL, Excel, and BI tools
• Serve as analytical thought partner to leadership on high-stakes decisions across Product, Operations, and Commercial

Qualifications

• 1-2 years of experience in consulting, corporate strategy, investment banking, private equity, or high-growth startup operations (ideal candidate is late year 1 / year 2 in MBB or similar)
• Top-tier analytical skills: Excel mastery, comfort with large datasets, experience structuring business problems quantitatively
• SQL proficiency strongly preferred
• Experience with BI tools (Tableau, Looker, PowerBI, Lightdash) a plus
• Exposure to ecommerce, DTC, retail, or consumer goods strongly preferred
• Bonus: operations, supply chain, inventory planning, retail/wholesale strategy, or product analytics experience (e.g., S&OP, portfolio strategy, merchandising)
• Strong project management instincts: able to keep multiple workstreams on track, follow up relentlessly, and drive accountability without formal authority
• Comfort building executive presentations and synthesizing complex information into clear narratives
• Executive presence: comfortable presenting to senior leadership and influencing decisions through clear communication
• Bias toward action: track record of getting things done in ambiguous environments
• Experience working cross-functionally and building stakeholder alignment

 Compensation and Perks

• 21 days paid vacation + all federal holidays (except parts of Thanksgiving)
• Full health benefits
• 16 weeks of paid birth parent leave available. 8 weeks non-birth parent leave
• 55% off Lola Blankets for friends and family
• Opportunities for career growth and leadership roles within Lola Blankets