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Director of Business Operations, Real Estate

Remote

About Longmark Group

Longmark Group is an alternative asset management platform specializing in residential real estate. With a mission to redefine the industry, Longmark approaches asset management differently, starting with operational excellence as its foundation and evolving into a leader in capital markets innovation.

Since 2021, the team at Longmark has acquired and managed single-family rental properties in high-demand markets across the Midwest and Sun Belt. Backed by a 100+ person team with expertise at top institutions like Blackstone, Progress Residential, and Goldman Sachs and led by CEO Brian Hardecker, Longmark embodies its core values:

  • Innovative Thinking, Grounded Execution: Longmark challenges traditional approaches, combining innovative strategies with disciplined execution to drive smarter investments.
  • Principled Leadership: Trust is built on fairness and transparency. Longmark commits to doing what’s right, ensuring every decision reflects a focus on sustainable success.
  • Entrepreneurial Spirit and Strength: Longmark fosters bold action, empowering its team to think critically, act decisively, and innovate confidently within a framework of operational excellence.
  • Data Sophistication: Advanced data capabilities drive precision in decision-making, ensuring exceptional outcomes for investors and partners.

We’re building the world’s largest alternative asset manager the smart way and are seeking dynamic professionals who want to be part of this journey.

The Director of Business Operations, Real Estate will serve as a strategic and execution-oriented leader, responsible for designing, optimizing, and scaling operational infrastructure across the investment lifecycle—from acquisition and transaction management through asset management and dispositions. This individual will lead cross-functional initiatives, streamline workflows, leverage technology, and instill operational discipline across departments to support rapid growth and portfolio performance.

Key Responsibilities:

  • Develop and execute operational strategies to support growth across acquisitions, transaction management, asset management, and dispositions.
  • Partner with department leads to translate company objectives into actionable operating plans and KPIs.
  • Serve as the internal "glue" connecting cross-functional teams to ensure alignment, efficiency, and accountability.
  • Audit and map existing workflows across departments to identify gaps, bottlenecks, and redundancies.
  • Design and implement scalable SOPs and process automations that reduce friction, improve data integrity, and enhance team efficiency.
  • Establish frameworks for consistent, repeatable, and compliant execution across markets.
  • Evaluate and implement tech solutions and platforms to support data tracking, reporting, and execution (e.g., Salesforce/CRM, project management tools, property/asset management platforms).
  • Collaborate with the product team to improve operational systems and data flow across the organization.
  • Define, monitor, and report on operational KPIs across the investment lifecycle (e.g., acquisition throughput, transaction timelines, NOI trends, asset disposition metrics).
  • Develop Salesforce dashboards and scorecards for leadership to make data-informed decisions.
  • Lead critical company initiatives and process rollouts from planning to execution.
  • Coordinate across internal teams and external partners (legal, brokers, lenders, vendors) to meet project deadlines and milestones.
  • Champion a culture of operational excellence, continuous improvement, and accountability.
  • Mentor and develop team members to build internal operational capabilities.

Qualifications:

  • Bachelor’s degree required; MBA or advanced degree preferred.
  • 8–12+ years of experience in operations or business management, with demonstrated experience in real estate investment, PropTech, private equity, or SFR environments. 
  • Proven track record of designing and scaling operational systems within high-growth companies.
  • Deep understanding of the real estate investment lifecycle, including acquisitions, underwriting, closing, portfolio operations, and dispositions.
  • Exceptional process orientation with a passion for efficiency, automation, and systems thinking.
  • Strong leadership, collaboration, and project management skills.
  • Experience working with cross-functional stakeholders, from finance to legal to field operations.
  • Tech-forward mindset; familiarity with tools such as Salesforce, AppFolio, Monday.com, Notion, or similar platforms.
  • Excellent analytical, written, and verbal communication skills.

We provide

  • A collaborative, people-first culture with a passion for doing good and enjoying doing it
  • A unique opportunity to build our brand in the early stages
  • Competitive benefits and compensation, including 401(k) w/match
  • Choice between hybrid and fully remote work
  • Flexible PTO and paid holidays

 

Why Join Longmark Group?

At Longmark Group, our innovative strategies and culture empower every team member to make meaningful contributions and drive exceptional outcomes for investors and communities alike. Joining Longmark means joining a company that values expertise, collaboration, and a commitment to excellence.

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