About Loyal

Loyal is a clinical-stage veterinary medicine company developing drugs intended to extend the lifespan and healthspan of dogs. Our mission is to help dogs live longer, healthier lives.

We’ve already achieved significant milestones on our path to gaining FDA approval for the first lifespan extension drug for any species. We have three products in our pipeline and are on track to bring the first product to market in 2025.

Loyal is a well-funded startup in growth mode. Our team includes scientists, veterinarians, engineers, operators, and creatives. This role will be critical in supporting our growth strategies.

The successful candidate should have a strong sense for modern consumer brands, be intellectually flexible and humble enough to bounce between talking to veterinarians and dog owners, and be an excellent operator who can get things done quickly and excellently in a startup environment. 

This role will report to Loyal’s Founder and CEO, Celine Halioua. 

THE ROLE 

We are hiring a SVP, Commercial Operations for the LOY-002 Launch to lead the successful launch and commercialization of this product.

This role will be responsible for ensuring Loyal can successfully and excellently commercialize our first product - more specifically:

• Own LOY-002’s go-to-market strategy, execution, and P&L.
• Lead and drive operational excellence across a multifunctional go-to-market team; including commercial manufacturing, distribution, supply chain, marketing, sales, field teams, and customer support.
• Build a trusted and scientifically rigorous brand with veterinarians, including building Loyal’s field veterinary education team.
• Build strong dog owner awareness, trust, and demand.
• Be a key player in risk-reward discussions with technical teams.
• Turn customer (vet and dog owner) insights into action.
• Build a customer service approach that is obsessed with keeping our pet owners engaged.
• Ensuring all aspects of the customer experience, including drug label, packaging, and design are excellent, intuitive, and beautiful.
• Manage budgets for launch and commercialization activities.

 

KEY ATTRIBUTES:

The ideal candidate will have/be:

• Experienced executive with experience successfully launching new products - preferably with experience selling into expert audiences.
• Demonstrable consumer orientation + instinct.
• Highly operational, willing to roll up sleeves with an extreme bias for action.
• Strong demonstrable track record building consumer-oriented products.
• Experience in building teams including executives and a strong manager/people leader. 
• Low ego and able to collaborate productively with scientists, and veterinarians. 
• A clear, direct, concise communicator. 
• Ability to work independently, highly reliable, and balance IC work with management.
• Passion for animals, especially dogs.
• Preference to someone who has reported directly to a Founder/CEO before. 
  
  

COMPANY BENEFITS:

• Full-coverage health insurance — medical, dental, and vision — for you and your dependents (actually company covers 99%, we each have a very small deduction)
• $1,000 home office equipment stipend
• $1,200/year learning budget for books, courses, etc.
• $250/month wellness budget for gym, cleaners, spa, food, etc.
• All 3-day weekends are turned into 4-day weekends 🎉
• Unlimited vacation and paid holidays
• Paw-ternity leave — adopt a dog and get a day off with your new family member 🐶
• Annual company retreat at beautiful locations across the country (recently: Tahoe, Cape Cod)
• Competitive salary and company equity options grant for new hires
• Loyal is a remote-first company

Loyal was founded and is led by a first-gen female CEO and is proud to be an equal-opportunity employer. We do not discriminate against applicants based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. 

 

OUR VALUES:
Lean into moonshots

We don’t settle for incremental change. We have the bravery to take risks and shoot for the impact we want to have.

Opportunity is at the intersection
We lean toward combining disciplines, expertise, and perspectives that are not normally adjacent. We design our organization to facilitate cross-pollination and cross-collaboration. We reject silos.

Expertise without ego
Titles do not determine who has a voice. We work on hard technical problems and have a lot of fun.

Learning by doing
Our path is novel, and many of the things we are doing have never been done before. We lean into MVPs and are open to unexpected outcomes.

Lead with context
We value leading with context. We equip people with the context and background necessary to make their own decisions and act in the best interest of Loyal. We empower teams to succeed.

Empathy and respect for all life
Our patients are not just numbers. Our work is intentional, thoughtful, and guided by respect for life. We take our responsibility to pets and pet parents seriously.