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General Manager

Cleveland, OH

As an LPC Property Management General Manager, you will be responsible for leading the team responsible for all operational and financial activities of a complex property or collection of assets. You may also supervise other managers with other assets and portfolios.

Essential Duties and Responsibilities

  • Act as primary contact with property owner, serving as Owner Representative to ensure client objectives are being met; prepare and deliver timely, accurate, and complete reports as required.
  • Manage team response to tenant needs; ensure tenant care plans have been created and continuously delivered; serve as point of escalation for tenant concerns and issues.
  • Direct preparation and delivery of timely, accurate, and insightful monthly reports and annual budgets for operating and capital expenses consistent with client and company requirements; prepare and reconcile tenant operating expense reconciliations.
  • Primary responsibility for all lease administration activities; maintain oversight of contracted terms impacting financial performance; report on expirations and encumbrances.
  • Proactively prepare and distribute tenant rent statements and collect rent and other charges; report AR status with recommendations; prepare client-approved legal notices as required.
  • Coordinate and oversee all aspects of construction projects to ensure timely and accurate completion; and coordinate tenant move-in/move-out process.
  • Direct sourcing and procurement activities; oversee consolidated sourcing and procurement activities of the team; manage vendor contract compliance, process accounts payable, ensuring timely vendor payment.
  • Provide formal supervision to assigned teams; approve recommendations for staffing, recruitment, promotion, corrective action, and termination; proactively manage succession plans.
  • Ensure quality of periodic property inspections through administrative and physical review; approve alterations, maintenance, and reconditioning.
  • Direct documentation of emergency response plans; ensure resources are in place; direct drills and training.
  • Drives strong results from direct reports by providing appropriate work direction, strategic guidance, and performance management.
  • Perform other duties and responsibilities as assigned.

Qualifications

  • Bachelor's Degree preferred with 5-8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
  • Real Estate License required where mandatory by local regulation. Professional designation such as RPA, CPM, or CCIM preferred.
  • Intermediate to advanced skills with Microsoft Office Suite, including Excel. Knowledge of Yardi or MRI and Kardin preferred. AP and CMMS proficiency required.
  • Experience with commercial office properties required. Working knowledge of leases, contracts, financial instruments, property taxes, and construction required.
  • Advanced knowledge of financial terms and principles; ability to forecast outcomes, prepare budgets with long-term capital plans, and deliver insightful variance reports with financial recommendations.
  • Excellent written and verbal communication skills; strong interpersonal and analytical skills; ability to lead the exchange of sensitive, complicated, and difficult information.
  • Proven leadership experience and skills to empower teams to achieve a broad range of client and company objectives.
  • Ability to work after hours, weeknds, holidays, and during emergency situations, to meet the needs of the client.
  • Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Physical Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ensures quality of periodic property inspections. Travel to assigned properties as required.

#ZIP

Equal Opportunity Employment 

LPC is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. 

Candidate Accommodations 

LPC provides reasonable accommodations in job application procedures for individuals with disabilities. If you need assistance or an accommodation due to a disability, please contact Human Resources. 

Why Lincoln? 

At LPC you will be supported by a national firm where an entrepreneurial mindset is encouraged. You will be encouraged to explore your potential through training programs, mentorship, exciting work, fast-paced assignments, and an environment of constant learning and dedication to results. Our benefits package includes medical, dental, and vision insurance, 401(k), and paid time off. 

About Lincoln Property Company

Lincoln Property Company (“Lincoln”) is one of the largest private real estate firms in the United States. Offering a fully integrated platform of real estate services and innovative solutions to owners, investors, lenders and occupiers, Lincoln supports the entire real estate lifecycle across asset types, including office, multifamily, life science, retail, industrial, data center, production studio, healthcare, government, universities, and mixed-use properties, throughout the United States, United Kingdom, and Europe. Lincoln’s combined management and leasing portfolio on behalf of institutional clients includes more than 680 million square feet of commercial space. For more information, visit: www.lpc.com.

All job offers are contingent on completion of a background check and proof of eligibility to work in the United States.

By submitting your information or resume in response to this opportunity, you acknowledge that your personal information will be handled in accordance with Lincoln Property Company's privacy policy.

 

Lincoln Property Company does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by Lincoln Property Company to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that Lincoln Property Company will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. At this time, we are not working with any agencies.

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