Job Application for IT Systems Specialist at Lucid Bots

New

About Lucid Bots

Lucid Bots Inc. is an AI robotics company that extends human reach by building the world's most productive and responsible robots. Our robots enable people to perform dangerous and demanding tasks safely and efficiently.

Headquartered in Charlotte, we design, engineer, manufacture, and support our products in the U.S. Our growing lineup includes the Sherpa, a cleaning drone, and the Lavo Bot, a ground-based pressure-washing robot. Lucid Bots was recently recognized as the fourth fastest-growing manufacturing company in the United States.

We’re backed by leading investors including Y Combinator (S19), Cubit Capital, Idea Fund Partners, and Danu Ventures. Learn more about our vision.

Our Core Values

Lead with Compassion – Foster an inclusive and supportive environment where people feel valued and heard.
Grow with Purpose – Embrace learning, adaptation, and intentional decision-making.
Win as One Team – Collaborate and share ownership of our vision and outcomes.
Be Positive Agents of Change – Take ownership and drive impactful actions.
Pursue Extraordinary Impact – Solve meaningful problems with innovation and effort.

Goal of This Role

The goal of this role is to enhance operational efficiency, data connectivity, and digital reliability across the organization by designing and maintaining seamless system integrations and robust IT infrastructure. This position plays a key role in modernizing legacy processes, enabling cross-departmental collaboration, and ensuring the scalability and security of the company’s technology ecosystem. By aligning technical capabilities with business objectives, the IT Systems Specialist will drive the successful adoption of integrated systems that support continuous improvement and long-term growth in a manufacturing environment.

What You’ll Do

Design and implement integrations between cloud-based and on-premises systems, including ERP, CRM, and HRIS platforms.
Partner cross-functionally with Operations, Finance, HR, and Engineering to understand workflows and deliver aligned technical solutions.
Act as a liaison between IT and other departments to ensure smooth adoption and support of system changes.
Lead and support IT projects such as system upgrades, migrations, and new technology rollouts.
Document integration architecture, technical workflows, and configuration details for ongoing reference and training.
Manage and troubleshoot IT infrastructure including servers, networks, cloud environments, and endpoints.
Implement and uphold cybersecurity protocols, data privacy, and regulatory compliance standards (e.g., SOC 2, ISO 27001).
Provide advanced (tier-2/3) support for complex technical issues and user challenges.
Identify opportunities for automation and optimization, and implement tools or scripts to improve operational efficiency.
Monitor system performance and proactively resolve errors or performance bottlenecks.
Collaborate with external vendors and consultants to execute projects and ensure successful outcomes.

Who You Are

A hands-on, tech-savvy problem solver with a strong customer service mindset.
A problem-solver who is proactive in identifying issues and opportunities for automation and improvement.
Detail-oriented and resourceful in troubleshooting a variety of hardware and software issues.
Collaborative by nature—you thrive when partnering with cross-functional teams to solve business challenges.
Fluent in translating complex technical concepts into clear solutions that non-technical stakeholders can understand.
Experienced in managing cloud platforms, networks, and security protocols with a focus on reliability and compliance.
Eager to learn and grow, staying current on emerging technologies and best practices.
Proactive and self-motivated—always looking for ways to improve efficiency and user experience.

Qualifications

Proficient in Windows and macOS environments, Microsoft 365, and basic networking concepts.
Exceptional problem-solving skills with a strong aptitude for self-directed learning and adaptability.
Ability to diagnose and resolve common technical issues independently.
Solid understanding of IT infrastructure components including networks, cloud services, and cybersecurity principles.
Demonstrated experience collaborating with cross-functional teams and communicating technical information effectively.
Familiarity with enterprise systems such as ERP, CRM, HRIS, and their integration strategies.
Strong communication and interpersonal skills.

Why Join Lucid Bots?

Be part of a fast-growing, venture-backed robotics company.
Help support meaningful work that blends hardware, AI, and impact.
Work with a motivated, mission-driven team that values ownership and growth.
Build operational skills that are transferable and in high demand.
Enjoy a close-knit team culture with room to learn and grow.

Benefits

Health, dental, and vision insurance
3% retirement match
15 days of paid time off (PTO)
11 paid holidays
Employee stock option plan
Other benefits

IT Systems Specialist