
Staff IT Product Manager, Sales
Job Summary:
We are seeking a strategic and experienced Staff Product Manager, Sales to lead the digital transformation of Lucid’s digital sales and trade-in experience. This role will guide a team in building and scaling customer-centric tools that power both direct-to-consumer and business-to-business sales. You will be at the forefront of developing digital experiences that span online car buying, omnichannel engagement and trade-in experiences. Your work will directly impact revenue growth, customer experience, customer acquisition, and overall sales performance.
You Will:
- Define and execute the trade-in product strategy and experience, ensuring alignment with company objectives and evolving market opportunities.
- Lead the end-to-end development of online experiences, including trade-in and valuation workflows - across desktop and mobile platforms.
- Collaborate cross-functionally with engineering, UX/UI, design, marketing, program management, and field sales to deliver seamless and high-converting online experiences.
- Leverage Salesforce CRM as the backbone of lead and opportunity management, driving consistent, data-driven selling.
- Integrate digital sales platforms with back-end systems such as Salesforce and inventory management for real-time accuracy and scalability.
- Drive digital innovation by leveraging AI, personalization, predictive analytics, and automation to increase customer engagement, lead conversion, and revenue growth.
- Define and track key performance indicators (KPIs) related to online sales funnel performance, abandonment rates, conversion rates, and customer satisfaction.
- Champion customer-centric design, using customer journey mapping, usability testing, and feedback loops to optimize digital touchpoints and interactions.
- Develop scalable, secure, and adaptable sales tech infrastructure that supports evolving user expectations and digital commerce trends.
- Own stakeholder communication and reporting, providing transparent, data-driven insights and updates to executives and cross-functional partners.
- Manage product roadmaps and backlogs, balancing short-term enhancements with long-term strategic initiatives.
- Ensure compliance with data privacy, accessibility, and security standards for all digital sales platforms and experiences.
- Lead go-to-market planning and change management, partnering with re-marketing, enablement, and training teams to drive adoption and performance.
- Monitor digital sales trends and competitor strategies, identifying opportunities for innovation and differentiation in the online sales.
You Bring:
- Over 10 years of experience in product management, with deep expertise in digital car sales, automotive technology, and adjacent sectors.
- Proven track record of building and scaling digital products, particularly in sales and commerce platforms, across web and mobile environments.
- Skilled in defining and executing product strategy—from initial concept through launch—delivering measurable business value and impact.
- Strong understanding of modern automotive technologies, including IoT, artificial intelligence, and cloud computing.
- Proven expertise with Salesforce CRM and its application in lead generation, opportunity management, and sales performance optimization.
- Demonstrated ability to leverage emerging technologies to enhance customer experience and drive product innovation.
- Extensive global product management experience, with a strong background in fast-paced startup and scale-up environments focused on rapid iteration and innovation.
- Experienced product leader, adept at roadmap planning, backlog management, cross-functional collaboration, and stakeholder alignment.
- Exceptional communication and stakeholder engagement skills, with experience influencing senior executives and presenting at the C-suite level.
- Proven success in developing tools for online car buying, vehicle ordering, remarketing, and customer-facing digital sales.
- Demonstrated results in increasing sales conversion rates through personalization, digital innovation, and omnichannel strategies.
- Strong knowledge of direct-to-consumer (DTC) and B2B sales models, and how to effectively support both through digital platforms.
- Passion for emerging technologies, including AI, machine learning, personalization, digital analytics, and automation.
- Bachelor’s degree in a technical, business, or related field.
Be part of something amazing:
Come work alongside some of the best and most accomplished minds in the industry. Based in the heart of Silicon Valley, California, Lucid Motors is making significant breakthroughs in clean technology.
Beyond providing competitive salaries, we’re providing a community for the brilliant minds who want to make an immediate and significant impact. If you want to actively work towards creating a better, sustainable future, we’d love to have you join our team!
Lucid Motors is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sex, sexual orientation, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations. At Lucid, we don’t just welcome diversity - we celebrate the differences that make up our team, our products, and our community.
To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.
Base Pay Range (Annual)
$157,900 - $231,550 USD
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