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Technicien(ne) de service (Service Technician, Montreal, QC)

Montreal, QC
Leading the future in luxury electric and mobility
At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.
 
We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.
 
Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

En tant que technicien(ne) de service, vous serez responsable du diagnostic, de l’entretien et de la réparation des véhicules Lucid Motors. Vous démontrerez votre passion pour le transport durable et saurez résoudre les problèmes de manière créative dans un environnement dynamique.

En tant que technicien(ne) de service, vous devrez obtenir les certifications ASE dans un délai de 6 à 8 mois suivant votre date d’embauche. Lucid remboursera les frais associés à la réussite de ces certifications.

Responsabilités :

  • Réparer avec confiance les problèmes mécaniques de base et majeurs, ainsi qu’effectuer des diagnostics électriques et mécaniques de base.
  • Maintenir un niveau élevé de connaissances sur les systèmes Haute Tension (HV), Basse Tension (LV) et les systèmes des véhicules électriques en général.
  • Suivre correctement les procédures de documentation des ordres de réparation, notamment la règle des Trois C.
  • Utiliser efficacement les logiciels appropriés afin de documenter de manière complète et précise toutes les interactions avec les véhicules des clients.
  • Communiquer et collaborer efficacement avec les autres membres de l’équipe de service (conseiller, gestionnaire, etc.) ainsi qu’avec les clients.
  • Être en mesure de démontrer et d’enseigner les compétences et connaissances techniques acquises à d’autres membres de l’équipe.
  • Faire preuve d’attention aux détails et démontrer une passion pour offrir des expériences positives aux clients.
  • Être capable de travailler à distance et de soutenir l’équipe de service mobile au besoin.
  • Effectuer toute autre tâche assignée.

Qualifications :

  • 2 à 5 ans d’expérience en tant que technicien(ne) de service automobile, y compris une expérience préalable en diagnostic et réparation de véhicules électriques (VE) et hybrides électriques (HEV).
  • Certification CPA Classe 1,2 ou 3
  • Connaissance des systèmes Haute Tension, Basse Tension et des groupes motopropulseurs électriques.
  • Expérience avec la clientèle et excellentes compétences en communication écrite et verbale.
  • Capacité à utiliser des applications telles que Microsoft Office et à apprendre des logiciels de gestion DMS propriétaires.
  • Certification Halocarbure (H)
  • Volonté de suivre la formation en réanimation cardio-respiratoire (RCR) offerte par Lucid après l’embauche.
  • Permis de conduire valide sans suspension au cours des 12 derniers mois.

Qualifications souhaitées :

  • Certifications ASE. (7 Modules)
  • Expérience dans l’entretien et la réparation de véhicules de luxe.

 

As a Service Technician, you will be responsible for diagnosing, maintaining and repairing Lucid Motors vehicles.  You will demonstrate your passion for sustainable transportation and creatively solve problems in a fast-paced environment.   As a Service Technician, it is expected to have ASE certifications obtained within 6-8 months of hire date.     Lucid will reimburse the cost associated with successful completion.   

Responsibilities:

  • Confidently repair basic and major mechanical issues and perform basic electrical and mechanical diagnosis
  • Maintain a high knowledge level of High Voltage (HV), Low Voltage (LV), and general electric vehicle systems
  • Follow correct repair order documentation procedures, i.e. The Three C's
  • Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions
  • Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.) as well as customers.
  • Ability to demonstrate and teach learned technical skills/knowledge with others
  • Demonstrate attention to detail and passion for creating positive client experiences
  • Ability to work remotely and support mobile service team as needed
  • Other duties as assigned

Qualifications:

  • 2-5 years of experience as an automotive service technician, including previous experience with EV/HEV diagnosis and repair
  • Red Seal 310S
  • Knowledge of High Voltage systems, Low Voltage systems, and Electric Vehicle powertrains
  • Customer facing experience exhibiting excellent written and verbal communication skills 
  • Ability to use applications such as Microsoft Office as well as learn proprietary DMS software
  • EPA 609 Certification
  • Willingness to complete Lucid provided CPR training post hire
  • Valid driver license with no suspensions within the past year

Preferred Qualifications:

  • ASE Certifications
  • Experience in luxury automobile repair environments.
At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.
Compensation Range: The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors.
 
Additional Compensation and Benefits: Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid’s equity program and/or a discretionary annual incentive program, subject to the rules governing such programs.  (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.)

Base Pay Range (hourly)

$32 - $44 CAD

By Submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice. If you are a California resident, please refer to our California Candidate Privacy Notice.

To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes. 
 

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