
Sr. Program Manager, Global Systems Training
We are seeking a strategic and results-driven Sr. Program Manager to lead our Global Systems Training programs. In this role, you will oversee the planning, design, and execution of large-scale training initiatives that enable our global workforce to adopt and leverage enterprise systems and technologies (e.g., SAP, Dassault Systèmes, MES, Atlassian, AI tools, Software Development platforms). You will be responsible for building scalable frameworks, setting governance standards, and ensuring training outcomes align with organizational objectives. This role requires a balance of program management expertise, change management skills, and a strong ability to drive cross-functional collaboration across regions and business units. This role is critical in enabling global teams to adopt and optimize enterprise systems, driving operational excellence and innovation across the organization.
You will:
- Lead the end-to-end management of global systems training programs, from strategy development to execution and continuous improvement.
- Partner with leadership, system owners, and SMEs to align training initiatives with business goals and system implementation roadmaps.
- Design scalable, repeatable frameworks for training delivery that ensure consistency across regions and business units.
- Establish and monitor KPIs to measure training effectiveness, adoption rates, and impact on business performance.
- Drive change management efforts, fostering engagement and adoption of new technologies across diverse stakeholder groups.
- Oversee the development of training assets (e-Learning, ILT, microlearning, toolkits), ensuring alignment with adult learning principles and system complexity.
- Manage vendor relationships and global partnerships to expand training capabilities where necessary.
- Champion a culture of continuous learning and system proficiency, anticipating future skill needs as enterprise systems evolve.
You bring
- Bachelor’s degree in Business, Learning & Development, Information Systems, or related field (Master’s degree preferred).
- Proven experience (5+ years) in program management, with a focus on training, learning systems, or enterprise-wide initiatives.
- PMP, PgMP, or equivalent program/project management certification.
- Ability to define KPIs, analyze adoption and training data, and apply insights to improve program outcomes.
- Proven track record of designing and implementing scalable training programs in global, cross-functional environments.
- Hands-on experience with enterprise systems such as SAP, MES, PLM, Atlassian, Salesforce, or comparable platforms.
- Exceptional communication, facilitation, and stakeholder management skills.
- Demonstrated ability to thrive in a fast-paced, scaling environment where priorities shift quickly, delivering high-quality training solutions under tight deadlines while maintaining excellence standards in our exciting, high-growth organization.
The position will report to the Global Systems Training Manager at the Lucid Phoenix Hub in Phoenix, AZ.
This position requires the ability to work collaboratively across time zones and may involve occasional travel for system implementations or stakeholder meetings.
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