Vehicle Software Support Engineer
About Lucid
At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.
We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility.
Lucid is seeking a proactive and technically strong Software Support Engineer to support internal development fleets and customer vehicles in a fast-paced engineering environment. This role partners closely with software, hardware, validation, and manufacturing teams to diagnose, troubleshoot, and resolve complex system issues across development and production environments.
You Will:
- Provide hands-on technical support for internal development units, fleet vehicles, and customer vehicles
- Operate within a production line and engineering environment to support system readiness and issue resolution
- Partner closely with software, hardware, validation, manufacturing, and quality teams to troubleshoot and resolve complex system-level issues
- Perform detailed root cause analysis across software, hardware, and system interactions using logs, system data, and diagnostic outputs
- Analyze system behavior, identify failure patterns, and isolate issues in complex, multi-component environments
- Support system integration, validation, and release activities across development and production phases
- Create, document, and manage issue reports, tracking progress through resolution and ensuring proper closure
- Collaborate with suppliers and cross-functional engineering partners to drive timely issue resolution
- Participate in an on-call rotation approximately one weekend per month
- Contribute to technical reviews, team discussions, and continuous improvement initiatives
You Bring:
- Bachelor's degree in software engineering, Computer Engineering, Electrical Engineering, Information Systems, and at least 5 years of professional experience
- Strong experience performing root cause analysis and troubleshooting in complex technical systems (software, hardware, or integrated environments)
- Experience working in environments where issues must be diagnosed across multiple interacting systems or components
- Ability to analyze logs, telemetry, or system data to identify issues and drive resolution
- Experience supporting system validation, testing, or production environments
- Solid understanding of system behavior, failure modes, and debugging methodologies
- Familiarity with software development lifecycle concepts, system integration, and release processes
- Strong communication and collaboration skills, with the ability to work cross-functionally
- Customer-focused mindset with the ability to operate effectively in a fast-paced environment
- Ability to work independently with strong ownership, accountability, and initiative
- Collaborative team player with a willingness to learn new technologies and adapt quickly
Preferred Qualifications:
- Experience with automotive or EV systems
- Familiarity with in-vehicle communication protocols and diagnostics (e.g., CAN, UDS, or similar)
- Experience working in Linux-based environments or using command-line tools for debugging and analysis
- Exposure to vehicle diagnostics, embedded systems, or hardware/software integration environments
- Experience supporting product launches, production environments, or high-urgency operational issues
Compensation & Benefits: Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays; and a 401(k) retirement plan. Eligible employees may also participate in Lucid’s equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.
Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.
Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations@lucidmotors.com.
Candidate Data Privacy: By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice.
To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.
Apply for this job
*
indicates a required field