Back to jobs

Associate Enablement Manager, Global Onboarding

Salt Lake City, UT

Lucid Software is the leader in visual collaboration, helping teams see and build the future from idea to reality. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diversity and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.

Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fortune Best Workplaces in Technology, and the PEOPLE Companies that Care list all for multiple consecutive years. Top businesses use our products all around the world, including customers such as Google, GE, and NBC Universal. Our partners include industry leaders such as Google, Atlassian, and Microsoft.

We are seeking an Associate Enablement Manager to support our new hire onboarding program for our Sales and Customer Success Managers across all regions. In this high-impact role, you will develop materials and coordinate the delivery of a best-in-class onboarding experience that builds foundational knowledge of our products and processes, accelerates time to productivity, and sets up our customer-facing teams for success. You will support the design, development, and continuous optimization of our onboarding programs, working cross-functionally to develop reps skills, track performance outcomes, and ensure alignment with stakeholder goals. This role requires a blend of curriculum development, project coordination, operational rigor, and expertise in equipping revenue teams for rapid success.

Responsibilities:

New Hire Onboarding Strategy & Execution:

  • Support the execution of the global strategy for new hire onboarding for Sales Reps and CSMs, ensuring programs are relevant to their roles and have measurable impact to their KPIs.
  • Assist in tracking onboarding milestones and success metrics to measure time-to-ramp and preparation for customer engagements.
  • Develop learning assets and collateral that blend live facilitator-led instruction, on-demand content, and experiential learning.

Program Design & Content Development:

  • Help maintain and refine onboarding content and experiences tailored to each role and go-to-market segment.
  • Partner with SMEs to ensure onboarding content reflects current products, messaging, tools, and processes.
  • Assist in the creation of role-specific certifications to validate learning and performance-readiness.

Cross-Functional Collaboration:

  • Collaborate closely with Sales and CS Leadership, Product Marketing, RevOps, and other Enablement team members to ensure onboarding content is accurate, relevant, and impactful.
  • Partner with other members of the Enablement team to accelerate course development, tailor content for role applicability, and arrange for personalized coaching. 

Performance Measurement & Iteration:

  • Monitor onboarding program effectiveness through performance data and qualitative feedback, using insights to drive continuous improvement.
  • Assist in reporting onboarding impact to executive stakeholders, including key metrics such as time to first customer meeting, time to quota attainment, and learner confidence.

Enablement Infrastructure & Governance:

  • Manage logistics and coordination for the onboarding program, including scheduling new hire live sessions, mapping the learning journey, tracking rep progress, and managing LMS learning paths.
  • Help maintain consistent and well-communicated standards, templates, and resources to ensure consistency in onboarding execution.

Requirements:

  • Bachelor’s degree in Business or related field.
  • 1–3 years of experience in sales/revenue enablement, learning & development, or a related field within a SaaS organization.
  • Experience supporting onboarding programs for sales or customer success teams.
  • Strong understanding of B2B sales processes and methodologies, Customer Success motions, and onboarding best practices.
  • Proficiency with Google Suite, Articulate 360, and various Learning Management Systems.
  • Strong project management and stakeholder engagement skills.
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
  • Demonstrated ability to take initiative and demonstrate a strong internal drive to meet deliverables in a timely manner.
  • This role requires that you work in our South Jordan office every Tuesday and Thursday.

What We Offer

  • Competitive salary and performance-based incentives.
  • Comprehensive benefits package, including health, dental, and vision insurance.
  • Professional development opportunities and career growth.
  • A collaborative and inclusive work environment.
  • Flexible working arrangements, including remote work options.

 

Apply for this job

*

indicates a required field

Resume/CV

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Education

Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Lucid Software’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.