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Associate Event Manager

Salt Lake City, UT

Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.

Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.

Lucid Software is the leader in visual collaboration, helping teams see and build the future from idea to reality. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diversity and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.

Lucid is seeking an associate event manager to join a team of world-class event professionals for Lucidchart. Beloved by 30 million users across 180 countries, Lucidchart is a visual workspace that combines diagramming, data visualization, and collaboration to accelerate understanding and drive innovation. 

Today, Lucidchart’s annual marketing events program consists of trade shows, regional customer events, and a global customer event. We’re looking for an associate event manager who can work with the existing team to help coordinate events, manage inventory and maintain global calendars.

Responsibilities:

  • Support overall event strategy through ownership of execution of trade-shows and regional user events, including in-person, virtual and hybrid formats
  • Travel to events and assist event managers in overall event execution 
  • Coordinate production and maintain inventory of swag and booth properties
  • Book venues and travel in accordance with company practices
  • Liaise and vet third party vendors to execute on relevant events. 
  • Coordinate all logistical elements of relevant events including shipping, receiving, packing, system maintenance, survey results, lead retrieval, and other logistics
  • Manage all event set-up, tear-down and follow-up processes for in-person events
  • Maintain event budgets in conjunction with event manager and accounting
  • Work cross-departmentally to align and partner with sales and customer success to communicate relevant events and their details
  • Partner with creative, demand generation, public relations, email and product marketing teams to create alignment and execution on all event related materials and activities
  • Contribute to assessment of events overall success and submit findings via inclusive post mortem reports
  • Upload leads to CRM and email team for vetting and future use as contacts
  • Partner with Sales and CX to implement field marketing events throughout assigned region
  • Ability to work cross-functionally to effectively collaborate with a global team across several times zones
  • Other duties as assigned

Requirements:

  • 2+ years event experience
  • Willing to work in a fast-paced, dynamic environment
  • Unusually high attention to detail
  • Ability to thrive under pressure
  • Willingness to do whatever it takes to make events successful. You don’t make excuses for poor execution and don’t accept them from others

Preferred Qualifications: 

  • Bachelor’s Degree

 

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